Solution Architect Bern, Switzerland
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Solution Architect

Bern, Switzerland
Netcracker Netcracker Careers logo

Join NetCracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

The primary role of this position is to be the primary liaison between the customer and the NetCracker organization including development, implementation, quality assurance, configuration management, training and product management.

Responsibilities:

  • Collecting, documenting and analyzing functional requirements (RFP, RFI, etc.) and preparing Telecom OSS solution architecture proposals.
  • Conducting Telecom OSS solution architecture sessions with a customer and/or 3rd-party software providers, including customer executives and business users.
  • Decomposition of functional level requirements into detailed system level requirements, being responsible for resolving issues.
  • Defining functional, non-functional and technical requirements for product modules development and negotiating efforts and timelines with product management and delivery teams.
  • Assessing level of effort for software/solution implementation and installation.
  • Designing CI/CD tools and processes implementation in a customer’s on-site environment.
  • Designing solution prototypes based on high-level requirements and presenting to business users.
  • Managing customer escalations, related to a solution functionality, quality or/and delivery timelines.
  • Supporting all required communication with the remote development and test teams to ensure no delay in delivery process.

Requirements:

  • 5+ years working as an OSS solutions architect
  • 15+ of the overall experience in IT
  • Participation in all phases of OSS solution delivery projects: starting from pre-sales activities and until transition to post-production support; performing solution design, implementation management and acceptance support; scope of solutions must include such functional blocks as service orchestration and activation, resource inventory, network discovery, integrations with external systems.
  • Preparing of formal responses on customer requests (RPF, RFI, RFQ, etc.) in scope of pre-sales activities, including: gap/fit analysis, responses to compliance matrixes, functional and non-descriptions, design of proposed solution, implementation efforts and costs, hardware sizing, implementation project methodology and plan.
  • Preparing and conduction presentations or/and demos to a customer or a partner.
  • Negotiation and joint development of a solution with a selected partner (3rd party vendor and sub-contractor).
  • Computer software application design development and documentation.
  • UML experience, including each of the following: use-case diagrams, activity diagrams, sequence diagrams, state diagrams, class diagrams, and component diagrams including Enterprise Architect.
  • Design and implementation management of solutions SQL and noSQL databases, message brokers and queue managers (Kafka, RabbitMQ, etc.)
  • Design and implementation management of micro-service based solutions or product components to be deployed in private (OpenShift, Kubernetes) and public clouds (AWS, MS Azure).
  • Design and implementation management of service activation solutions using following protocols: CLI, NETCONF, SNMP, LDAP, REST, RESTCONF, SOAP, HTTP/S.
  • Excellent verbal and written communication skills
  • Fluent in English
  • Business-like presence and ability to interact professionally with customers at all organizational levels,

Education:

  • Degree in Computer or Information Science or a directly related field

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Netcracker Technology – Candidate Privacy Notice  

  1. What is the purpose of this document?

Netcracker Technology (“Netcracker” or “we” or “us”) is responsible for deciding how the personal information that you provide as part of your application for a job with Netcracker, is used. We are made up of various group companies. This notice provides you with key information about how the Netcracker company you are applying to will use your Data.

 

  1. Definitions to help you understand this Privacy Notice

 

Defined Term

Meaning

Data

Any Personal Data, and where relevant, any Special Categories of Personal Data.

Personal Data

Any information about Employees, who can either be directly identified from the data or indirectly identified if that information was connected with other information.

Processing

Any handling of an Employee’s Personal Data including (but not limited to) the collection, storage, organising, use and destruction of that data. 

Special Categories of Personal Data

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  1. The kind of information we hold about you

In connection with your application, we will collect and store Data that is contained in;

  • your CV;
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  • your on-line application through Greenhouse; and
  • any information you provide to us during an interview.

We may also collect, store and use the following Special Categories of Data, including

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  • information about your health, including any medical condition, health and sickness records.
  1. How is your Data collected?

We may collect Data directly from you but also from any appointed background check provider or credit reference agency, your named referees and certain publically accessible Data sources (for example from LinkedIn).

  1. How do we use your Data?

We will use the Data we collect about you to:

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We have a legitimate interest in Processing your Data to make sound, fair and justifiable recruitment decisions, to benefit the Netcracker business.

  1. How do we use Special Categories of Personal Data?

We will use your Special Categories of Personal Data in the following ways:

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The above Processing is being conducted for the purposes of carrying out obligations and exercising rights in the field of employment law.

  1. What happens if you don’t provide any relevant Data?

If you fail to provide any Data when requested (following the initial Data you are submitting on this site), we will not be able to evaluate your application and therefore process your application further.

  1. Automated decision-making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

  1. Why might we share your Data?

Your Data may be shared with the following third parties for the purposes of processing your application:

  • Other companies within the Netcracker group of companies, which are based in the United States. If you are applying to us from the EU, the internal transfer of Data to the United States of America will be subject to appropriate additional safeguards, such as the privacy shield, or the EU Standard Contractual Clauses.
  • Greenhouse Software, Inc, a cloud based services provider located in the United States of America and engaged to help Netcracker manage the recruitment and hiring process. The transfer will be subject to appropriate additional safeguards under the privacy shield.
  • Certain third-party organisations that Netcracker will engage to help evaluate your application, who are located both inside and outside of the EEA.
  1. For how long will we use your Data?

If your application is unsuccessful, unless we have a legitimate reason for retaining the Data for longer, we will retain only limited aspects of your Data for a period of two years after we have communicated our decision to you. We may also retain your application so we can consider you for future roles, if this is acceptable to you. After these periods, we will securely destroy your Data.

If your application is successful, we may retain any relevant Data that you have provided as part of the application process in the Greenhouse applicant tracking system and/or your personnel file. The remaining information shall be securely destroyed.

  1. What rights do you have in connection with your Data?

Under certain circumstances, by law you have the right to:

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  • Request erasure of your Data. This enables you to ask us to delete or remove Data where there is no good reason for us continuing to Process it. You also have the right to ask us to delete or remove your Data where you have exercised your right to object to processing (see below).
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  • Request the restriction of Processing of your Data. This enables you to ask us to suspend the processing of Data about you, for example if you want us to establish its accuracy or the reason for processing it.
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If you have any questions about this privacy notice, please contact Privacy@Netcracker.com. You have the right to make a complaint in relation to how your data is used at any time to the supervisory authority in the country you are resident in, where you work, or where the alleged infringement of your data rights took place.

By registering your information, you confirm that you agree to the processing of your personal data by Netcracker as described in the Privacy Notice.

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