Collaboration Voice Network Engineer Mexico City, Mexico
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Collaboration Voice Network Engineer

Mexico City, Mexico
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Job Description

The position is primarily responsible for Unified Collaboration Globally. Manage and enhance the current and future Collaboration technologies. This role will allow the successful engineer to have autonomy of their own projects and to work with a broader networking team. You will be responsible for supporting and developing our Collaboration solutions for all our branches.


  • Design and Implementation of collaboration solutions.
  • Support and development of current collaboration solutions.
  • Documentation of the network topology and the changes.
  • Installation,configuration and support of Cisco network devices.
  • Troubleshooting networking issues, analysis of the root causes.

Required Skills

  • Good knowledge of the principles of operation and configuration of LAN/WAN services
  • Strong knowledge of the principles of VoIP technologies including SIP, H.323, RTP, RTCP.
  • Good knowledge of Cisco Collaboration solutions stack (CUCM version 11.5 and higher, IM&P version 11.5 and higher, Expressway, CUBE, Zoom, Webex)
  • Good knowledge of TCL and Voice XML
  • Knowledge of alternative means of organizing ASTERISK voice services
  • Knowledge of the principles of dynamic routing protocols (OSPF, BGP)
  • Skills of configuration and troubleshooting Cisco networking environment
  • Responsible and Self-motivating attitude
  • High educability and systems thinking

Additional Skills

  • Experience with monitoring systems
  • Aself-developed examples of documents: presentations, description of the solution architecture, technical tasks, other technical / project / operational documents
  • Python scripting



  • Master’s Degree in IT Engineering required
  • CCNP Collaboration certified or equivalent level of knowledge required



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