Technical Manager

If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world. 

What will be your responsibilities?

Provide technical leadership for one or several accounts for internal and external purposes. Build good relationships with customers and technical teams. Make sure all technical issues are promptly handled and resolved for continuous professional support coverage;

• Define the end-to-end architecture of the Netcracker customer solution.
• Own and manage maintenance patch/release development lifecycle;
• Plan and manage several support development teams: allocate resources, distribute tasks within the team, control the results;
• Participate in resolution of the complex issues in such areas as integration interface, system performance or environment related;
• Carry out support and development projects (post production phase) through the full cycle starting from feature/CR requirements gathering up to implementation and documentation preparation;
• Lead development team during software development (implementation) and software maintenance (commercial operations) phases;
• Manage internal and external technical communications and task flows around the software delivery process, carry out technical meetings, phone calls, conferences, and presentations;
• Perform software release management and change management functions as required;

What experience, education and requirements do you need?

• 3+ years of experience in software development or cloud engineering.
• 2+ years of technical management experience (preferably in software application support)
• Knowledge of containerized applications (openshift, kubernetes, docker);
• Knowledge of PostgreSQL database, Mongo DB, Cassandra DB;
• Knowledge and experience in scripting (Ansible, bash);
• Experience with cloud-native solutions;
• Knowledge of DevOps methods (Jenkins, Git, Artifactory);
• Linux knowledge (Red Hat, CentOS, Ubuntu) at least on a confident user level;
• Experience in dealing with version control systems is preferable;
• Successful experience managing IT projects;
• Spoken and written English, other languages considered a plus;
• Excellent communication skills and interpersonal skills;
• Ability to assume a leadership role; owning the job;
• Strong troubleshooting and problem-solving skills; quick learner;
• Consistently sound level of judgment and professional conduct;
• Ability to multi-task, work under pressure, and meet challenging deadlines;

Education:

• Bachelor’s Degree in Computer Science or other Technical Engineering discipline.

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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