Senior Graphic Designer Sao Paulo, Brazil
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Senior Graphic Designer

Sao Paulo, Brazil
Netcracker Netcracker Careers logo

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. 

What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.



As a senior Graphic Designer you’ll collaborate with instructional designers, trainers, writers, editors, and subject matter experts to create and design a variety of visually rich assets to support classroom training, eLearning, and documentation, including presentations, workbooks, handouts, user guides, infographics, and brochures.  In addition, you will lead our team of existing Graphic Designers to provide ongoing coaching and mentoring to them and act as a decision point for art direction applied to our initiatives and deliverables.

You will be part of a global team that provides training on Netcracker’s customized software solution to digital service providers around the world. In this position, you will work both independently and in collaboration with other content creators to provide creative and design support across the training team whilst enforcing training style guidelines and aligning with company brand standards. This position is right for you if you enjoy learning about new technology and applying your graphic and content design skills to simplify complex topics and teach them to others.

Role & Responsibilities   

    • Leverage knowledge of graphic design principles to increase usability and transform complex written information into clear and precise visual communication.
    • Visualize business and technical concepts, relationships, and processes to create high quality, reusable training materials.
    • Create, conceptualize, and improve upon slides and presentations in PowerPoint.
    • Apply graphic and instructional design principles to a variety of training projects that may be large or complex in scope.
    • Collaborate with instructional designers, trainers, writers, editors, and subject matter experts to schedule reviews and make updates accordingly.
    • Recommend different formats, layouts, and visual assets to improve the learning experience for Netcracker end users and other training participants.
    • Build excellent relationships across teams and projects, and mentor team members to teach best practices and techniques in graphic and instructional design.
    • Follow and maintain Netcracker graphic and instructional design standards and templates.
    • Participate in and/or lead additional leadership initiatives as required.
    • Lead the existing graphic designers and manage their day-to-day responsibilities and projects.
    • Conduct staff and 1:1 meetings with graphic designers to ensure clear and frequent communication.

Skills & Requirements

  • 5+ years of experience in graphic design, information design, infographic design, or instructional design.
  • 2+ years of experience leading teams and managing people.
  • Thorough understanding of graphic design principles, including grids, typography, color, layout, imagery, and design systems.
  • Experience in educational design such as supporting training activities for technical products or services.
  • Experience in the telecom industry preferred, or related experience working with software products in the technology industry.
  • Excellent creative, conceptual, and problem-solving skills.
  • Excellent verbal and written communication skills in English.
  • Ability to effectively communicate ideas through concise language and visual design.
  • A portfolio showing proficiency in graphic design, infographics, and illustration.
  • Proven time management and organizational skills.
  • Attention to detail while managing several complex deliverables across multiple groups, cultures, and time zones.
  • Self-reliant and able to independently develop learning assets with minimal
  • Ability to work quickly and accurately in a fast-paced, deadline-driven
  • Ability to think creatively and strategically, resolve complex issues, and improve current processes or solutions.
  • Ability to execute on instructional design and company brand standards.
  • Advanced knowledge of Microsoft Word and Microsoft PowerPoint.
  • Experience with Adobe Creative tools a plus.


  • Bachelor's degree in Graphic Design, Information Design, Branding, or a related field.
  • Certification in Adobe Creative Cloud tools a plus.

Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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