Solution Architect, OSS

Santo Domingo, Dominican Republic

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

We are looking to hire an OSS Solution Architect to join our growing company. This position will be part of our Implementation Engineering department and can be based in Santo Domingo, Dominican Republic. 

Responsibilities:

  • Define end-to-end architecture of the Netcracker customer solution.
  • Ensure that solution meets business goals set by customer.
  • Ensure solution integrity at all stages of the software development lifecycle.
  • Ensure that the selected solution architecture and development approach fit the budget and time constraints.
  • Enforce and follow implementation methodologies, propose industry best practices and guide customer to the best solutions.
  • Interact with product, support, consultancy and other teams to find best ways to address solution requirements.
  • Prepare proposals to enhance existing solutions, as well as technical part of RFx responses.
  • Lead the process of delivering high-quality product and architecture presentations and demonstrations.
  • Lead and present to customers and partners using knowledge of industry trends and standards and common industry challenges coupled with Netcracker solution knowledge.
  • Cooperate with account teams in ensuring customer satisfaction.
  • Actively contribute to regional engineering practices and knowledge center.

Qualifications:

  • Experience delivering solutions to a Telco.
  • 3-5 years working at a Telco, SI, BSS, ISV.
  • Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/j, MTOSI, etc.
  • IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, Billing, CRM, Product Catalog, Fulfillment, OSS, general large-scale system architecture, large-scale databases.
  • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.
  • Fluent English & Spanish speaking skills.
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments.
  • Business-like presence and ability to interact professionally with customers at all organization levels.
  • Well-developed knowledge and understanding of the global telecommunications marketplace.

Education:

  • Bachelor’s degree in Computer Science or related field.

 

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