Business Solution Executive

Melbourne, Australia

Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary: 

This role will support Account Managers, Client Partners, Sales Executives and other Sales and Technical resources. This role interacts with many resources beyond sales and sales support - teamwork is critical.

Responsibilities:

In this role, the Business Solution Executives may perform the following activities with focus on Netcracker products and solutions in OSS/BSS area:

  • Sales Strategy Definition
  • Account Reviews and opportunity plan generation
  • Attend and drive Sales meetings and opportunity qualification assessments
  • Business Case Development and Return of Investment study
  • Management, Executive and C-Level  client meetings
  • Business Case presentation creation and delivery
  • Sales proposal inputs and reviews  (RFI and Direct Bids) that include:
    • Commercial – review and input for pricing (license & services), terms & conditions / contracts
    • Participate in deal negotiations
    • Contributions to NetCracker Thought Leadership
    • Industry event involvement (TMF etc.) and speaking
  • Extensive travel required to work with Customers.
  • Working with additional key Netcracker internal team members beyond Account Managers and Sales Directors that include:
    • Bid Management
    • R&D and Solutions Engineering
    • Solution Delivery Executives and Program Managers / Project Managers
    • Legal Department
    • PMO / SOW Approval
  • General customer interaction levels expected:
    • CTO, CIO
    • VP of Business Unit
    • Network and Product  VP’s & Directors
    • IT VP’s & Directors
    • IT or OSS / BSS Managers
    • GM of Operational Companies

Skills & Experience Required: 

  • 7-10 years working in Telco industry 
  • Strong written and verbal English skills
  • Experience of building, development and management a team
  • Experience in OSS/BSS area
  • Well-developed knowledge and understanding of the global telecommunications marketplace
  • Experience in strategic planning (network, services), transformation programs or delivering solutions for a Telco
  • Solution Selling (selling complex solutions with high prices)
  • Some IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale databases
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
  • Business-like presence and ability to interact professionally with customers at all organization levels
  • Prior management experience and skill set
  • Business consulting:
    • Business, financial/budget and project knowledge, with solid business case development
    • Knowledge of one or more Communications Service Provider markets
    • Sales proposal preparation
    • Ability to work effectively and communicate across departments, teams, and cultures
    • Ability to effectively communicate to customer executives
    • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
  • Telecommunications:
    • Specific knowledge in NFV/SDN area (benefits, technologies, key vendors, use cases, etc.)
    • Demonstrated knowledge of major industry standards: TMF, TNM, ETSI, ITU, 3GPP, ONF, ONRF, etc.
    • Deep knowledge in telecom technologies, industry trends (network architectures, technologies, services) used in wireline, wireless, cable operators
    • Telco business processes related to BSS and OSS operations
  • BSS / OSS Software:
    • Network Management, Resource Management, Service Management
    • Planning, Rollout, Order Management, Fulfillment, Activation, Assurance
    • IaaS, SaaS, Managed Services
    • Extensive knowledge of telecom applications, their purpose and use in telecom operators

Education: 

  • Bachelor’s degree in a related field is required. Master’s degree preferred

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