Business Solution Executive

Melbourne, Australia

Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary: 

This role will support Account Managers, Client Partners, Sales Executives and other Sales and Technical resources. This role interacts with many resources beyond sales and sales support - teamwork is critical.


In this role, the Business Solution Executives may perform the following activities with focus on Netcracker products and solutions in OSS/BSS area:

  • Sales Strategy Definition
  • Account Reviews and opportunity plan generation
  • Attend and drive Sales meetings and opportunity qualification assessments
  • Business Case Development and Return of Investment study
  • Management, Executive and C-Level  client meetings
  • Business Case presentation creation and delivery
  • Sales proposal inputs and reviews  (RFI and Direct Bids) that include:
    • Commercial – review and input for pricing (license & services), terms & conditions / contracts
    • Participate in deal negotiations
    • Contributions to NetCracker Thought Leadership
    • Industry event involvement (TMF etc.) and speaking
  • Extensive travel required to work with Customers.
  • Working with additional key Netcracker internal team members beyond Account Managers and Sales Directors that include:
    • Bid Management
    • R&D and Solutions Engineering
    • Solution Delivery Executives and Program Managers / Project Managers
    • Legal Department
    • PMO / SOW Approval
  • General customer interaction levels expected:
    • CTO, CIO
    • VP of Business Unit
    • Network and Product  VP’s & Directors
    • IT VP’s & Directors
    • IT or OSS / BSS Managers
    • GM of Operational Companies

Skills & Experience Required: 

  • 7-10 years working in Telco industry 
  • Strong written and verbal English skills
  • Experience of building, development and management a team
  • Experience in OSS/BSS area
  • Well-developed knowledge and understanding of the global telecommunications marketplace
  • Experience in strategic planning (network, services), transformation programs or delivering solutions for a Telco
  • Solution Selling (selling complex solutions with high prices)
  • Some IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale databases
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
  • Business-like presence and ability to interact professionally with customers at all organization levels
  • Prior management experience and skill set
  • Business consulting:
    • Business, financial/budget and project knowledge, with solid business case development
    • Knowledge of one or more Communications Service Provider markets
    • Sales proposal preparation
    • Ability to work effectively and communicate across departments, teams, and cultures
    • Ability to effectively communicate to customer executives
    • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
  • Telecommunications:
    • Specific knowledge in NFV/SDN area (benefits, technologies, key vendors, use cases, etc.)
    • Demonstrated knowledge of major industry standards: TMF, TNM, ETSI, ITU, 3GPP, ONF, ONRF, etc.
    • Deep knowledge in telecom technologies, industry trends (network architectures, technologies, services) used in wireline, wireless, cable operators
    • Telco business processes related to BSS and OSS operations
  • BSS / OSS Software:
    • Network Management, Resource Management, Service Management
    • Planning, Rollout, Order Management, Fulfillment, Activation, Assurance
    • IaaS, SaaS, Managed Services
    • Extensive knowledge of telecom applications, their purpose and use in telecom operators


  • Bachelor’s degree in a related field is required. Master’s degree preferred

Apply for this job

Please submit a detailed CV and fill out all the fields in the form.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Application consent for Netcracker

By clicking the “I Accept” button you expressly make the following representations and warranties and give your consents as described below:

Netcracker collects your personal data for the purposes of managing Netcracker’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Netcracker may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

Netcracker does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Netcracker has international sites and Netcracker uses resources located throughout the world. Netcracker may from time to time also use third parties to act on Netcracker’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Netcracker group of companies as well as to third parties acting on Netcracker’s behalf, including also transfers to servers and databases outside the country where you provided Netcracker with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.