Consulting PMO Lead

Brussels, Belgium

Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary

We are seeking a seasoned PMO leader with a Consulting mindset to take accountability for planning, structuring, leading and executing large and complex System Integration programs. This important role will be responsible for executing all aspects of PMO services as a part of Netcracker's growing Consulting arm.

Principle Duties and Responsibilities

  • Establish proper Work Breakdown Structure and associated program governance, based on scope of solution and complexity of Transformation Program scope
  • Build, manage and motivate the Program team, including a small (1-6) PMO group.
  • Plan the program and monitoring its overall progress, resolving issues and initiating corrective action as appropriate.
  • Manage the Integrated Plan
  • Ongoing management and analysis of risks, issues and decisions
  • Manage the change control process
  • Prepare and deliver relevant reports for all Program governance processes and forums
  • Ensure the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the program plan.
  • Be responsible for the quality assurance and overall integrity of the program.
  • Communicate with all stakeholders.
  • Manage both the dependencies and the interfaces between projects.
  • Manage the risks to the program’s successful outcome.
  • Report progress of the program at regular intervals to the customer program director.

Achievements

  • Several large programs of similar size (~10M$+), complexity (# of work streams, nature of solution) and governance (on/off shore, multiple vendors, matrixed management)                          
  • High success rate in program delivery, but few failures are expected as long as lessons learned from the failures can be articulated

Skills, Knowledge, Experience

  • Experience in multi-vendor, multi –business unit projects delivered from multiple locations
  • Experience in program with wide scope of services, including but not restricted to technical solution delivery. In particular, should demonstrate ability to deliver programs including customer-facing SI services (PMO)
  • Experience of managing multiple parties including Senior Project Managers and third party vendors on high profile and technologically innovative core business solutions
  • Communications Industry experience is a must, although track record in delivery of programs in other service industries (utilities, finance, etc) would be acceptable. In particular, excellent grasp of functional and technical challenges of Business Support System applications (CRM, Billing, Ordering, Network Inventory, etc)
  • Personal experience in software development or delivery is a plus, but not strictly required
  • Project Management certification (e.g. Prince 2 level training or equivalent).
  • PM tools (e.g. MS Project or equivalent).
  •  Understand and control budgetary control and resource allocation procedures.
  • Ability to create a sense of community amongst the disparate members of the program teams.

 

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