Telecom Asia highlights Netcracker’s recent announcement with BT Group. The extension of their partnership with Netcracker will enable BT to optimize the overall experience of each customer on its network, allowing it to reduce operations costs even while it expands the number and type of digital services on offer.
Dana Cooperson, Research Director, Analysys Mason, highlights the state of network virtualization in the telecom market. Dana details how Network equipment providers (NEPs), such as NEC/Netcracker, are ahead of other vendor types in gaining commercial legitimacy for their network orchestration (NWO) solutions.
TMCnet details Netcracker’s recent announcement with Bright House Networks. Bright House chose Netcracker’s e-commerce and customer relationship management (CRM) software packages to streamline the process of client engagement.
Netcracker’s Senior Director of Strategy, Ari Banerjee details the five key steps successful DSPs need to take in order to provide a unified cross channel customer experience.
Netcracker’s Senior Director of Strategy, Ari Banerjee discusses the need for Digital Service Providers (DSPs) to deliver an Omni-channel customer experience. Ari details what is needed to provide a consistent, high quality customer experience regardless of how and where a customer chooses to interact with them.
Netcracker’s Senior Director of Strategy, Ari Banerjee discusses the evolution of the communications industry in 2016. Ari explains why CSPs need to transform into Digital Service Providers (DSPs) in the midst of disruptive next-gen business models.
Netcracker’s Senior Director of Strategy, Ari Banerjee, takes a look at the top trends in the industry.
Ari Banerjee, Netcracker’s Senior Director of Strategy, details the advantages of utilizing an effective analytics strategy to optimize the customer experience.
Smart Grid Today highlights Netcracker’s role in the world's largest smart meter/M2M initiative being deployed by Telefonica O2. Netcracker’s solutions will help O2 launch a partner-centric, IOT-driven business model and Charge-to-Mobile initiative.
Computer Business Review discusses O2’s plans to implement Netcracker's revenue management solution to support two new initiatives. The microservices-based rating and billing capabilities from Netcracker will allow O2 to introduce new business and revenue models, enable revenue-sharing strategies and deploy IoT-based offerings.