Netcracker to Provide Single, Pre-Integrated OSS Solution Across 6 AMX Latin America Telecom Providers

 

NEC Corporation and Netcracker Technology have been selected to provide a consolidated, end-to-end OSS solution for all of América Móvil’s (AMX) Latin American operators. This program will include AMX operators in Argentina, Brazil, Mexico, Colombia, Dominican Republic and Puerto Rico and deploy an international long-distance network across Latin America.

AMX is a Mexico-based telecommunications company and is among the largest mobile network operators in the world, providing communications services to more than 289 million mobile customers across 18 countries. This large-scale transformation program with NEC and Netcracker is part of AMX’s initiative to consolidate and standardize OSS platforms within its Latin American operators in order to accelerate time-to-market, improve business agility and deliver unparalleled customer experience.

As part of this large-scale program, Netcracker will replace legacy inventory systems and deliver a full range of OSS capabilities on the Netcracker Framework, including Resource Inventory, Discovery & Reconciliation, Outside Plant, Service Information Management, Service Order Management, Service Inventory, Asset Management and Network Planning & Design.

The deployment of a consolidated OSS platform will help AMX:

  • Accelerate time-to-market by automating network and service fulfillment
  • Streamline the ordering process and deliver a better customer experience
  • Automate service decomposition for service assignment and activation across LATAM
  • Create a centralized, up-to-date inventory for physical and logical information, maximizing network utilization and investment

NEC and Netcracker will deliver a range of professional services in addition to cutting-edge OSS capabilities across all six countries. Netcracker will provide data migration and integration services to ensure all information contained within legacy systems is properly moved and incorporated into the next-generation Netcracker platform.

“NEC de México has made great strides in the evolution of its business model, and we are very pleased to nail down this journey with a project of this magnitude that strengthens us as a business solution integrator,” said Enrique Leiva, President at NEC de México SA. “This is just another step in a long standing relationship between AMX and NEC.”

“This partnership with América Móvil highlights NEC’s and Netcracker’s ability to deliver cross-regional, multi-country implementations and enables our customers to standardize across different countries and operational environments,” said Sylvain Seignour, Vice President of Global Sales at Netcracker. “We look forward to working with AMX on this important OSS transformation.”

About América Móvil

América Móvil is the leading provider of integrated telecommunications services in Latin America. Through the development of a world-class integrated telecommunications platform, América Móvil offers its customers a portfolio of value added services and enhanced communications solutions in 25 countries in America and Europe. At September 30, 2017, the company had 363.1 million access lines, including 280.4 million wireless subscribers, 33.1 million landlines, 27.9 million broadband accesses and 21.7 million PayTV units. In Latin America, América Móvil operates under the brands: Telmex, Telcel and Claro.