Netcracker Technology announced that Turkcell, the leading mobile and fixed operator in Turkey, with almost 47 million subscribers across 5 countries, has completed the next phase of its OSS transformation as part of an ongoing engagement leveraging Netcracker’s award-winning suite of Digital OSS solutions. The project will provide a critical, end-to-end view of Turkcell’s network as it begins providing 5G and advanced digital services with digital twin network capabilities.
Previously, Netcracker worked with Turkcell to deploy IP/MPLS networks, broadband aggregation networks and GPONs across physical and service layers while enabling FTTB (fiber-to-the-building) network deployment and CRM integration.
This most recent phase encompasses several new enhancements, such as network inventory management, migration of network resources for residential customer services from legacy inventory management systems as well as auto-discovery and reconciliation. It also includes the creation of a joint delivery team to implement change requests based on network improvement and growth using Agile methodology.
As a result, Turkcell will be able to improve service continuity and quality through increased insight into its network, thereby preventing service outages and significantly streamlining the installation, support and cancellation processes. The upgrades will also enable Turkcell to automate operations and planning, allowing for more efficient resource utilization in response to specific events and alarms.
“Both our business operations and the end customer will greatly benefit from the latest deployment phase,” said Kerem Kiziltunc, Director at Turkcell. “Our investments in a new user interface and streamlined service fulfillment process will allow us to decommission legacy systems faster. This also expands on our long-standing alliance with Netcracker, which gives Turkcell consolidated management of our network and provides us with the tools to be successful as we go down the path of advanced mobile networks and new digital services.”
“Turkcell is a pioneer in the mobile space, and we are honored to play a critical part in their move towards 5G and the advanced services it will enable,” said Yaniv Zilberman, Vice President of Sales, Europe, at Netcracker. “We value our ongoing partnership with Turkcell and look forward to their continued success.”
About Netcracker Technology
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical digital transformation solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.