Future-Proofing Payment Management for Next-Generation Networks
As the telecom industry moves towards 5G, the ultimate IT end goal must focus on flexibility.
The Cable Industry’s Unique Challenges in Optimizing the Customer Experience
Sheryl Kingstone of 451 Research highlights how cable operators can deliver a better customer experience through personalization.
Success in Customer Experience Requires a Centralized Data Management Strategy
Bringing together data with machine learning and other advanced tools through a comprehensive strategy enable the delivery of superior customer experience.
Securing Sensitive Data in a 5G World of Faster Networks, More Data and More Complexity
Shared responsibility models and endpoint security can better ensure the integrity and protection of internal business and external customer data.
5G NR: New Radio Options Empowering Digital Service Innovation
5G new radio connectivity will empower some of the more exciting 5G use cases that are being discussed, such as industrial automation, immersive AR and VR and more.
The SD-WAN Enterprise Business Case
Weighing the pros and cons of an SD-WAN service is critical for enterprises deciding to make the switch.
5G is Set to Significantly Disrupt the MVNO and Wireless Wholesale Markets
Specialized MVNOs that target niche markets may emerge as operators evolve and master 5G network slicing.
Technology Approaches for CSPs are Going Beyond Connectivity to Access New Value Chain Revenues
Becoming a digital service provider and claiming more of the digital value chain means service providers must offer more than just the data pipe.
Service Providers Use Sales Automation to Grow B2B Market Share
A strong configure price quote (CPQ) solution is part of an overall strategy for operators to improve their reach into the enterprise space.