Moving Toward SDN and NFV Operationalization
SDN & OpenFlow World Congress will cover a lot of ground this week, including many aspects of how to operationalize SDN and NFV so operators can realize the full benefits of virtualization.
How Will e-SIM Cards Change the Way Service Providers Deliver Mobile Services?
The e-SIM is coming, and service providers need to make sure their BSS/OSS can handle instant changes to mobile plans, number porting and keeping track of the entire number management lifecycle.
Virtualization Helps Cable Operators Create Compelling Business Services
A virtualized edge and customer premise can give cable operators the upper hand with business services.
Mobile First: Bringing the Back Office Out in Front
A solid BSS infrastructure that supports multiple channels will be a critical factor for a successful mobile strategy.
Will Security Fears Affect Mobile Payment Adoption?
Operators must work alongside device manufacturers to keep personal data and payment information safe from prying eyes.
Analyzing Touchpoints Along the Customer Journey
Touchpoints and the overall journey combine to create a powerful view into each and every customer experience.
Operationalizing NFV – Organizational Alignment Will Ensure Operator Success
NFV represents an evolutionary and revolutionary leap that will cut across divisions and departments while significantly changing corporate culture.
Who Will Win the Mobile Payments Game?
The market is being flooded with mobile payments services, but without clear strategies customers may decide to stick with plastic and cash.
TMF Customer Centricity Award Speech
Sylvain Seignour accepts the award for Netcracker's ability to help service providers improve customer centricity.