Service Providers Use Sales Automation to Grow B2B Market Share
A strong configure price quote (CPQ) solution is part of an overall strategy for operators to improve their reach into the enterprise space.
MWC 2019 Journal, Day 2: Improved Connectivity and Network Liquidity but Profitable Revenue Models are Still Scarce
The second day of Mobile World Congress 2019 brings about more insight into 5G and cloud networks, but skepticism still remains around realistic revenue models.
MWC 2019 Journal, Day 1: Experience, Not Technology, is King
With the proliferation of digital technologies, artificial intelligence and automation, it seems technology can enable new levels of speed, but not at the expense of customer experience.
What to Expect at Mobile World Congress 2019
#MWC19 kicks off and brings with it a variety of new opportunistic use cases for 5G, edge computing, artificial intelligence, augmented reality and more.
Netcracker's Role in Cable Digital Transformation
Paul Hughes, Director of Strategy, talks about how Netcracker is enabling digital transformations so operators can deliver more fulfilling customer experiences.
CSPs Must Lay the Groundwork for 5G and IoT Partnerships Now
There is a relatively short window of opportunity for CSPs to deploy effective partner experiences as they enter 5G and IoT markets with partner-driven service strategies.
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
Five Back-Office Requirements to Make Digital Transformation Successful
Transforming into a digital service provider requires new levels of visibility, centralized analytics strategies and a strong focus on customer experience, among other things.
Survey: Virtualization Adoption Still Lags, but Operators See Potential in B2B Services and Automation
A new Heavy Reading and Netcracker survey of global service providers reveals SDN/NFV services for 5G use cases, SD-WAN and other offerings look to be the most profitable in the next two years.