3 Ways to Digitalize a Bill
Digitalizing a bill means going beyond converting paper bills into online variations by incorporating key aspects from the end-to-end digital customer journey.
3 Digital Things Mobile Operators Aren’t Doing for Enterprises but Should
Solely providing basic mobility services to businesses can make operators more similar to digital gatekeepers than enablers.
5G Use Case: A Look at Network Slicing for Enterprise Augmented Reality Applications
Large-scale events and citywide environments can benefit from using designated 5G network slices to boost efficiency, logistics and experience.
Collaboration Keeps a Digital Marketplace Relevant
The benefits of sustaining a partner management strategy after the implementation of a digital marketplace are far-reaching.
Why is Customer Experience the Driving Force Behind Digital Transformation?
In a brief report, 451 Research explores how harnessing the true power of data enables service providers to deliver on customers’ digital expectations.
Delivering a Digital Services Marketplace
Bob Titus describes what it takes to enable a dynamic, one-stop shopping experience for consumers and enterprises.
Netcracker’s Program Management Office Services
Pascal Coutier details Netcracker’s strong program management capabilities, such as integrated planning and risk management.
3 Reasons Voice Control Matters for Service Providers
Voice control will become an important customer interface for support, purchasing and data collection.
5 Must-Know Functions of BSS Microservices for DSPs
Enhance BSS/OSS platforms and accelerate digital transformation efforts with microservices.