5 Aspects of a Carrier-Grade CPQ Solution
There are many characteristics to look for in a configure price quote (CPQ) solution, especially in today's digital and highly connected environment.
Contextualized, Personalized, Prioritized: The Foundations of a Better Customer Experience
Delivering a superior customer experience requires insight, data management and realistic objectives.
3 Digital Things Mobile Operators Aren’t Doing for Enterprises but Should
Solely providing basic mobility services to businesses can make operators more similar to digital gatekeepers than enablers.
5G Use Case: A Look at Network Slicing for Enterprise Augmented Reality Applications
Large-scale events and citywide environments can benefit from using designated 5G network slices to boost efficiency, logistics and experience.
Netcracker 12's Customer & Partner Management
Ari Banerjee describes how Netcracker’s offering enables service providers to better understand their customers and engage more effectively with partners.
How to Deliver Personalized Customer Interactions & Offerings
Bob Titus highlights how using advanced analytics helps to tailor sales and marketing efforts based on customers’ unique preferences.
Why is Customer Experience the Driving Force Behind Digital Transformation?
In a brief report, 451 Research explores how harnessing the true power of data enables service providers to deliver on customers’ digital expectations.
Netcracker 12 Overview
Sanjay Mewada details the Netcracker 12 platform, which helps service providers win the OTT battle with the latest in AI and cloud infrastructure.
Becoming More Customer-Centric With Netcracker 12
Explore what goes into enabling the dynamic, personalized experience that today’s consumers are looking for.