Service Providers Use Sales Automation to Grow B2B Market Share
A strong configure price quote (CPQ) solution is part of an overall strategy for operators to improve their reach into the enterprise space.
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
How to Enable Flexible BSS Operations by “Wrapping” Solutions
Rather than ripping and replacing core billing systems, which are integrated across the company in today’s digital world, operators should consider wrapping BSS.
What is Customer Journey Management?
Customer journey management informs the user experience regarding which products, offers, options and next steps to display to any customer at any point in an engagement.
5 Aspects of a Carrier-Grade CPQ Solution
There are many characteristics to look for in a configure price quote (CPQ) solution, especially in today's digital and highly connected environment.
Blockchain as a Strategy for OSS/BSS and Beyond
Bringing blockchain into the telecom market to enhance OSS and BSS seems to present numerous opportunities, although doing so is still in the early phases.
3 Ways to Digitalize a Bill
Digitalizing a bill means going beyond converting paper bills into online variations by incorporating key aspects from the end-to-end digital customer journey.
3 Digital Things Mobile Operators Aren’t Doing for Enterprises but Should
Solely providing basic mobility services to businesses can make operators more similar to digital gatekeepers than enablers.
Next-Gen BSS: Billing in the Cloud Brings Performance & Cost Benefits
Moving BSS to a scalable cloud architecture gives service providers the agility to handle peak traffic spikes more efficiently at a lower cost.