MWC 2019 Journal, Day 1: Experience, Not Technology, is King
With the proliferation of digital technologies, artificial intelligence and automation, it seems technology can enable new levels of speed, but not at the expense of customer experience.
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
As SDN/NFV Rollouts Continue, BSS Readiness Must be a Top Priority Moving Forward
Modernizing or even replacing BSS with more real-time and automated capabilities will be critical to the successful rollout of SDN/NFV services.
Opportunity Knocks for 5G Network Slicing
The ability to capitalize on 5G network slicing is within reach if service providers plan accordingly and develop a pragmatic approach.
A Centralized Product Catalog Can Substantially Improve Hybrid Network Efficiency
Defining, creating and fulfilling digital services across hybrid environments can get a boost in agility through a centralized catalog.
How to Enable Flexible BSS Operations by “Wrapping” Solutions
Rather than ripping and replacing core billing systems, which are integrated across the company in today’s digital world, operators should consider wrapping BSS.
What is Customer Journey Management?
Customer journey management informs the user experience regarding which products, offers, options and next steps to display to any customer at any point in an engagement.
Navigating the Road to 5G with Virtualization and a Trusted Partner Ecosystem
The ability to virtualize network functions in the access, edge and core of the network will help guarantee 5G performance and service flexibility.
How Service Providers Can Leverage APIs to Differentiate in B2B
There are several approaches service providers can take to use API service exposure to differentiate and grow revenue in business markets.