NetCracker Technology announced today that Cincinnati Bell will extend its professional service and data center hosting agreement with NetCracker through the year 2020.
Waltham, MA — May 15, 2014 —
Netcracker Technology announced today that Cincinnati Bell will extend its professional service and data center hosting agreement with Netcracker through the year 2020 in order to ensure a steady cost structure for key processing, support functions and applications development for its mission-critical IT systems and infrastructure.
With headquarters in Cincinnati, Ohio, Cincinnati Bell provides integrated communications solutions including local and long-distance voice, data, high-speed internet, entertainment and wireless services that keep residential and business customers in Greater Cincinnati connected with each other and with the world. In addition, enterprise customers across the United States rely on CBTS, a wholly-owned subsidiary, for efficient, scalable office communications systems and end-to-end IT solutions.
Extending its agreement with Netcracker provides Cincinnati Bell with a stable platform and proven support and development services to enable it to focus on building out new business segments, such as its Fioptics fiber optic voice, video and Internet services.
Netcracker currently provides managed services for a range of mission critical IT functions and applications. These include Netcracker’s BSS and a broad range of third-party platforms and applications in OSS, BSS, Engineering and Operations functions for Cincinnati Bell, such as CRIS, CABS, PICS, TIRKS, and MacroCell.
“Netcracker has proven to be a strong partner for Cincinnati Bell,” said Kevin Murray, Senior Vice President, Information Technology and Network Operations at Cincinnati Bell. “As we focus on bringing innovative new services to our customer base, we can rely on Netcracker to ensure that the operational side of our IT infrastructure and applications runs smoothly at an optimum cost with guaranteed performance.”
“We are pleased to continue our managed services agreement with Cincinnati Bell through 2020,” said Sylvain Seignour, Vice President Americas at Netcracker. “We are committed to helping Cincinnati Bell leverage the full extent of our IT applications and managed services to ensure outstanding operations, consistent performance and reliable cost structure well into the future.”