Insights

Gartner Positions Netcracker in the “Leaders” Quadrant of the Magic Quadrant for Integrated Revenue and Customer Management for CSPs

NetCracker Technology today announced it has been positioned by Gartner, Inc. in the “Leaders” quadrant of the 2014 “Magic Quadrant for Integrated Revenue and Customer Management for CSPs.”

Waltham, MA — October 29, 2014 — 

Netcracker Technology, a leading provider of end-to-end BSS/OSS solutions, today announced it has been positioned by Gartner, Inc. in the “Leaders” quadrant of the 2014 “Magic Quadrant for Integrated Revenue and Customer Management for CSPs.”*

According to the Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs, “Leaders are vendors that would normally be included on shortlists for IRCM solutions for large and midsize CSPs worldwide. They perform profitably, grow their revenue and have a presence in all major markets. Their functionality is above average, and their technology and scalability are leading-edge. They also engage in innovative projects and activities, carefully listening to their customer base. They are engaged in understanding the underlying and emerging patterns/trends in revenue and customer management activities, and direct their R&D resources and investments accordingly.” 

“We believe that achieving the leader position in Gartner’s Magic Quadrant for IRCM reinforces our deep-rooted commitment to providing and supporting communications service providers around the globe with the most cutting-edge and innovative technologies they need to remain successful,” said Joanna Larivee, Senior Director of Global Marketing at Netcracker. “Today’s service providers face a number of unique challenges and we remain focused on solving those issues through our robust, end-to-end IRCM offerings.”

Gartner’s Magic Quadrant for Integrated Revenue and Customer Management rates “solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions,” as stated in the report.

It is available at: www.netcracker.com 

*Gartner “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” by Norbert J. Scholz, Jouni Forsman, Kamlesh Bhatia, 20 October 2014.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.