Digital BSS
Transform legacy environments into a unified, 5G-ready and cloud-native digital ecosystem
Netcracker Digital BSS leverages the power of AI to bring digital services to market quickly.
Enable Digital Business With Cloud-Native BSS
With more than 25 years of BSS success and innovation, Netcracker is the global leader in BSS solutions for more than 250 communications service providers and enterprise customers. Netcracker’s BSS services and solutions help launch new products, collect and grow revenue, expand partner ecosystems and provide world-class customer experiences.
Netcracker Digital BSS automates business processes to support the entire customer lifecycle from discovery, shopping, ordering and billing to payment and maintenance. It supports traditional, next-generation and value-added B2B2X services from day one. Digital BSS enables access to new revenue sources in a digital world while accelerating time to launch and scaling new lines of business, such as IoT, 5G, cloud applications and virtualized services.

Digital BSS Components

Enhances omnichannel customer journeys through a consolidated, real-time customer profile, automated quotation and ordering, proactive case management, unified service quality reporting and personalized loyalty programs.
Read MoreUtilizes fully convergent, carrier-grade charging and billing capabilities for all lines of business.
Read MoreProvides comprehensive sales pipeline management, sales forecasting capabilities and improved operations transparency from lead capture to opportunity closure.
Read MoreLaunches digital services rapidly with a large pre-onboarded partner ecosystem and end-to-end partner lifecycle management from onboarding to settlement.
Read MoreImplements centralized management of traditional, digital and partner-based offerings with dynamic management of the product lifecycle.
Read MoreProduct Overview Brochure

Netcracker Digital BSS/OSS Product Overview
Netcracker’s comprehensive product suite is designed to help service providers enable the digital lifestyle and innovate the digital enterprise.
Learn how you can evolve your business and operations with a single platform for digital transformation.
Customer Wins

Dialog Axiata Extends its Partnership with Netcracker for BSS Capabilities to Support B2C Customers
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Zain KSA Signs Agreement with Netcracker for Cloud-Based Managed Services
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Vivacom Extends Partnership with Netcracker for Revenue Management for B2C and B2B Customers
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SLT-MOBITEL Extends Partnership with Netcracker for Converged Revenue Management
Read MoreIndustry Recognition

FutureNet World Awards 2023: The Automation Solution Award
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Layer123 Network Transformation Awards 2022: 5G Product Innovation
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Layer123 Network Transformation Awards 2022: Edge and Cloud Excellence
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Layer123 Network Transformation Awards 2022: Most Significant Disruptor
Read MoreAnalyst Reports

Digital Transformation Platforms: Competitive Landscape Assessment
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Spotlight: Operational Readiness for 5G, Cloud and a NetCo/ ServCo Split Drives New IT Requirements
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GSMA Intelligence Radar Series: 2023 and the Automation Imperative
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Frost & Sullivan 2022 Company of the Year Asia-Pacific OSS/BSS Industry
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