Features & Benefits

Our Customer & Partner Management offering is based on industry standards and provides:

  • A unified platform that boosts operational agility and enables a single approach to customer, partner, channel, product, sales and marketing management 
  • A centralized product catalog and content management system to ensure information and up-to-date changes are shared across all domains
  • Proactive customer care tools with a shared knowledge base that helps customer service representatives quickly address complex problems to improve customer experience, simplify support and reduce interaction costs
  • End-to-end channel management to streamline and automate processes across sales channels
  • Advanced marketing and sales management tools to make campaigns more agile, targeted and effective

Intrigued by what you've read so far?

Download our brochures

  • Netcracker Service Overview Brochure
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  • Netcracker Product Overview Brochure
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  • Netcracker Corporate Overview Brochure
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  • Netcracker Customer & Partner Management
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  • Netcracker Customer Order Management
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