Digital Service Providers
Our solutions prepare you to engage consumer and business customers with new digital services.
A new generation of connected consumers are driving demand for new digital services that cover them like a halo from their home to their work and everywhere in between. To meet the requirements of these “Digital Natives,” new services need to be delivered on-demand, billed transparently, managed proactively and personalized individually.
Our solutions are focused on delivering transformation to four key areas of the business:
We help you inspire customer loyalty by delivering consistent, personalized brand experiences across every channel.
We help you introduce new skills, technologies, data and processes into your operation that lay the groundwork for growth.
Business Model Innovation
We prepare you to bring new cloud-enabled, digital products and services out of the lab and into your business.
We help you share and manage the innovation opportunity with a dynamic ecosystem of customers and partners.
An end-to-end environment that enables the rapid creation, deployment and monetization of services across B2B and residential markets.
Leading a digital transformation means delivering new capabilities, technologies and processes that open the business for growth.
Digital Service Monetization
Driving revenue through new digital experiences in new markets relies on a revenue management solution that can keep up with new demands.
Customer Experience Management
A new generation of “Digital Natives” is setting the benchmark for customer experience at an unprecedented level.
Business Service Innovation
Consumerized IT means competition in the B2B market has escalated with the big payoff right around the corner.
Modernized Cable Operations
Modernizing cable operations will create opportunities to inspire customer loyalty and deliver new digital services.
Agile Virtualization Platform and Practice
Simplify the transition to software-defined and virtualized networks and, ultimately, transformation into digital service providers by supporting greater cross-department collaboration.
Cloud-based services have exposed untapped opportunities and innovative operating models that impact virtually every business.
Hybrid Network Operations
New technology will bring hybrid infrastructures that must be managed as one and leveraged to respond to new realities.