Netcracker Cable Solutions
With more than two decades of experience in cable and media service enablement, delivery and support, Netcracker is a proven, longstanding strategic partner for the industry entering a new phase of transformation. Our solutions for cable and media providers are designed to enable digital business transformation with increased flexibility, improved customer interactions and faster time-to-market for new services, all of which help secure a competitive position in both residential and business service delivery.
Our B2B Service Enablement and Monetization, Intelligent Agent Desktop, Customer Journey Management and SD-WAN solutions for cable and media providers are designed to provide business-critical functionality that transform existing business operations into more efficient digital service delivery models. With these enhanced digital capabilities, you can expand your customer reach, improve how you interact with customers and simplify the way you do business. Our solutions also open doors to new revenue streams by helping you organically expand into the high-value SMB and enterprise markets.
Netcracker’s longstanding expertise in managed services can help you address your cable business challenges at any scale, in any transformation stage and at the full scope of your resource needs. As our strategic partner, you can leverage our extensive solution delivery, operations and maintenance services and end-to-end outsourcing for your evolving cable business. We can support end-to-end solutions built on our own solutions or any third-party products you may be using. We enable you to outsource one or multiple business functions and processes to our dedicated professional services teams, who can provide end-to-end operations infrastructure, workforce, competence and best practices while ensuring service continuity, scalability and reliability.
Netcracker’s unique approach to digital transformation ensures that cable providers can improve cost savings in customer care, increase revenue through upselling and entering new markets, and build a more loyal, satisfied customer base comprised of true brand ambassadors.
Our solutions enable more personalized, omnichannel experiences across customer, partner, reseller and wholesale channels. We enable greater flexibility for revenue management and help you dramatically reduce time-to-market. Our product management and customer intelligence capabilities give you the ability to present the right offers to residential, SMB and enterprise customers at the best time through their favorite channels.