Dialog Axiata Extends its Partnership with Netcracker for BSS Capabilities to Support B2C Customers
Through a Continued Alliance, the Sri Lankan Operator Will Leverage Enhanced Billing Capabilities and Professional Services
WALTHAM, MA — June 6, 2023 — Netcracker Technology announced today that Dialog Axiata, a leading communications provider in Sri Lanka, will extend its relationship with Netcracker for BSS functionality and professional services to further enhance its billing capabilities for mobile, TV and broadband customers.
Netcracker Revenue Management, part of Netcracker Digital BSS, will provide carrier-grade billing capabilities to increase monetization opportunities and business flexibility. It increases reliability while providing the CSP with improved scalability to manage fluctuating customer demand. Netcracker Professional Services include implementation and post-production support to help Dialog Axiata with stability and improve system performance.
“Netcracker has been a longtime trusted partner for us, so we are happy to continue this journey to support our customers with advanced BSS capabilities,” said Asela Perera, GCIO at Dialog Axiata. “The reliability of Netcracker’s BSS and its proven expertise made the decision to extend our partnership an easy one.”
“We could not be more proud that Dialog Axiata has chosen to extend its relationship with Netcracker,” said Yaniv Zilberman, VP at Netcracker. “We will strive to help Dialog Axiata remain a leader in its market and provide the best experience for its customers.”
About Netcracker Technology
Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt quickly and diversify their businesses to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer requirements and delivering a digital-first experience are essential for service providers to accelerate innovation, expand into new markets and become the disruptors in the 5G era.
Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in a digital economy. Our innovative solutions – including our flagship cloud-native Netcracker Digital Platform – value-driven services and unbroken delivery track record of three decades help service providers to achieve their digital transformation goals, drive the telco to techco evolution within their organizations and realize business growth and profitability. For more information, visit www.netcracker.com.