Digital BSS

Transform legacy environments into a unified, 5G-ready and cloud-native digital ecosystem

Netcracker Digital BSS leverages the power of AI to bring digital services to market quickly.

Enable Digital Business With Cloud-Native BSS

With more than 25 years of BSS success and innovation, Netcracker is the global leader in BSS solutions for more than 250 communications service providers and enterprise customers. Netcracker’s BSS services and solutions help launch new products, collect and grow revenue, expand partner ecosystems and provide world-class customer experiences.

Netcracker Digital BSS automates business processes to support the entire customer lifecycle from discovery, shopping, ordering and billing to payment and maintenance. It supports traditional, next-generation and value-added B2B2X services from day one. Digital BSS enables access to new revenue sources in a digital world while accelerating time to launch and scaling new lines of business, such as IoT, 5G, cloud applications and virtualized services.

Digital BSS Components

Customer Management +

Enhances omnichannel customer journeys through a consolidated, real-time customer profile, automated quotation and ordering, proactive case management, unified service quality reporting and personalized loyalty programs.

Revenue Management +

Utilizes fully convergent, carrier-grade charging and billing capabilities for all lines of business.

Sales Management +

Provides comprehensive sales pipeline management, sales forecasting capabilities and improved operations transparency from lead capture to opportunity closure.

Partner Management +

Launches digital services rapidly with a large pre-onboarded partner ecosystem and end-to-end partner lifecycle management from onboarding to settlement.

Product Management +

Implements centralized management of traditional, digital and partner-based offerings with dynamic management of the product lifecycle.