Netcracker Digital Satellite Solution
Netcracker Digital Satellite Solution combines real-time operations with flexible monetization and digital engagement to transform satellite communications.
Maximizing Value From Satellite Communications Innovation
Satellite communications, led by recent innovations in Low Earth Orbit (LEO) satellites and direct-to-device (D2D) technology, will bring advanced and affordable communications anywhere in the world.
By adding low latency, high bandwidth services with direct connectivity to mobile and IoT devices, satellite operators can help bridge the digital divide, close mobile coverage gaps and equip diverse vertical industries with high-quality and mission-critical communications in any location in the world.
However, advanced satellite services create significant challenges for the IT environment, which was not designed for highly dynamic operations across space and Earth, deep integration with telco networks and a complex global customer base with digitization at the center.
Netcracker Digital Satellite Solution overcomes these challenges and provides a blueprint for multi-orbit, multi-domain satellite IT. Our cloud-native solution draws from over 30 years of leadership and expertise in the telco industry, as well as extensive experience in the satellite industry powering some of the most advanced GEO and LEO satellite networks.
Netcracker Digital Satellite Solution encompasses significant innovations in real-time operations and sophisticated BSS applications, deeply embedded with AI, to help satellite operators extract the maximum value from their significant investments. With our solution, operators can deliver and guarantee the best service quality at any time, provide premium digital engagement for their customers and expand their business with any type of customer and any service offer in any country.
Guaranteeing Optimal Service Quality in a Highly Dynamic Multi-domain Environment
LEO satellites are in constant motion as they orbit Earth approximately every 90 minutes, connecting to numerous ground stations all over the world and highly mobile user terminals in ships and planes.
Netcracker Digital Satellite Solution has a unique way of continuously building service topology in real time using our advanced AI-driven Service Inventory and real-time Resource Inventory. The solution integrates with satellite software-defined controllers, terrestrial networks and telco 4G/5G and fixed networks to build a real-time service view across space and Earth.
With this real-time topology, the solution provides a single pane of glass and a novel way to dynamically manage multiple SLAs while adhering to strict MEF KPIs, across different coverage zones with constantly changing thresholds. Our state-of-the-art AI-driven Assurance works in closed loop with Netcracker’s multi-domain Service Orchestration, managing the full lifecycle of E2E services across multiple domains.
Netcracker Digital Satellite Solution allows satellite operators to guarantee the optimal service quality at all times by enabling differentiated offerings with premium services.
Offering Flexible Monetization Schemes to Diverse Customers Across the Globe
With new innovations in satellite technology, operators can extend their offers to many types of customers, including consumers and small businesses in any country, multi-national enterprises, telcos and governments. Netcracker Digital Satellite Solution incorporates sophisticated Digital BSS applications to monetize this diverse and global customer base.
Our advanced Configure, Price, Quote systems help operators acquire new consumer and business customers faster by incorporating a powerful profitability analysis to determine the optimal pricing for B2B and wholesale customers.
Netcracker’s unified Product Catalog enables rapid configuration of any offer. With our highly adaptable Revenue Management, services can be charged in many ways, including usage based, bandwidth-on-demand and bundling with value-added services, with flexible and intuitive billing models.
Based on our extensive deployments with more than 250 communication providers worldwide, Netcracker’s Digital BSS natively supports the local requirements of many global markets, including language, local currency, taxation schemes and data privacy, which helps facilitate rapid global commercialization.
Delivering a Premium Customer Engagement to Differentiate Your Business
In the age of digitization, simplified and effective engagement with customers and partners is critical to business success.
Netcracker Digital Satellite Solution provides powerful digital channels for both consumers and business/wholesale customers. With an omni-channel engagement, customers get a seamless experience when ordering new services using our E-Commerce platform, through to upgrades, feasibility checks, payments and resolving issues using our Technical Self-Service portals and Mobile Apps. Care agents are equipped with a 360-degree view of their customers and GenAI assistants to achieve the highest levels of personalized care.
Large B2B and wholesale customers can take advantage of the solutions robust API Management Platform. MEF LSO and TM Forum APIs are used to interact with enterprises and partners in a NaaS framework, speeding up integration, simplifying interactions and scaling the business through business process automation.
Using the same API Management Platform, Netcracker facilities integration with the entire satellite network ecosystem, including satellite controllers, telco networks, terrestrial ground stations and customer user terminals.
Solution Resources
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