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September 2, 2026

Preparing BSS and OSS for the Agentic AI Era

Leveraging data federation alongside MCP, A2A protocols and open APIs will enable real-time, autonomous operational decisioning across distributed data sources.

August 24, 2026

Evolving from Billing Platforms to Revenue Platforms

In a market where connectivity is increasingly commoditized and new digital services, partners and AI-driven business models are reshaping telecom, CSPs need to evolve from billing platforms that simply calculate charges to revenue platforms that actively help create, manage and optimize new sources of value.

August 18, 2026

The Critical Role of Customer Management in Driving Telco Sales Automation

In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.

August 10, 2026

Why Faster Product Launches Must Become a Competitive Advantage for Telcos

In an increasingly competitive telecom market, the ability to launch new products and services in days rather than months is becoming one of the most important differentiators for sustained revenue growth.

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