Trust Center

Protecting sensitive data and infrastructure with secure software, multi-cloud operations, networks and services is critical in today’s rapidly changing technology landscape.

Trust Center

Choosing a vendor for your mission-critical solutions is about trust. 

In today’s complex environment and ever-changing landscape of data privacy laws, you need to know that your chosen vendors are not only focused on the quality of their services and solutions but also on the security and integrity of your infrastructure and sensitive data.

Netcracker’s operations, solutions and services are built on a foundation of trust with some of the largest organizations in the telecommunications industry. Our customers put their trust in Netcracker because we are focused on security, privacy, compliance and service quality.


Netcracker has engineered and implemented an industry-leading security framework consisting of technical and operational enhancements designed to protect our customers' data and infrastructure by controlling how, why and from where such data and infrastructure is accessed.
Netcracker predicates its strategy on a shared model of responsibility, which includes:
  • Sound IT and security architecture, including a full set of security tools and controls.
  • A dedicated global security organization to support continuous diagnostics and monitoring of systems and data.
  • Support for established security protocols and standards.
  • Strong focus on personal data security and privacy.
  • Third-party audits and assurances.
Netcracker provides leading solutions and services–designed and delivered with the confidentiality, integrity and availability of our customers' data in mind–that are engineered to stand up to the fast-evolving threats of cybercriminals, hackers and other forms of intrusion and disruption.


Netcracker is committed to protecting the confidentiality of your data. Netcracker takes reasonable steps to protect it from misuse, interference and loss, as well as unauthorized access, modification or disclosure. Our data privacy strategy includes:
  • Restricting logical access to, and transferability of, sensitive data.
  • Having in place technical and organizational measures designed to ensure the ongoing integrity, availability and resilience of our systems and services.
  • Limiting physical access to our data centers.
  • Obfuscating sensitive information, where appropriate.


Netcracker is committed to compliance and takes a rigorous approach to information security management. Our solutions align with industry-specific standards and comply with security and privacy regulations as well as contractual obligations. We maintain the following comprehensive set of compliance certifications, attestations and third-party assessments:


Today, service providers are in the midst of major technology transformations; networks are being virtualized, systems and services are moving to the cloud, mobile and social media are becoming primary interaction channels, 5G is becoming a reality and IoT is growing exponentially. In parallel with these massive changes, security threats to networks and customer data has never been greater. Customer expectations for privacy are increasing and regulators have never been more focused on protecting sensitive data.

Service providers looking to leverage the power of analytics, the efficiency and scale of the cloud and the flexibility of virtualized networks must ensure that security is built into every aspect of their infrastructure and operations. Netcracker’s solutions and operations expertise help operators maximize the benefits of technology transformations while securing customer, transaction and network data.

Our platforms and operations are designed to ensure that regulatory compliance is both achieved and continuously monitored. Our holistic approach to security encompasses people, processes and technology to create a foundation of trust that enables operators to focus on serving their customers with the peace of mind and assurance that their operations, mission-critical data and services are properly secured and protected. We have the expertise and experience to protect the security, integrity and privacy of our customers’ data and the knowledge and proficiency required to address the increasingly complex security issues facing our industry.


Netcracker Security Whitepaper

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