Netcracker's Blog: BSS

The Billing Inflection Point: Why AI Changes the Transformation Case

For CSPs evaluating transformation investments, the opportunity is to think beyond replacing what exists. AI creates a chance to build a commercial foundation that can continuously adapt as services, customers and revenue models evolve.

October 12, 2026

Why Product Catalog Has Become the Most Strategic Application in Telecom

As telecommunications evolves beyond basic connectivity into complex B2B2X ecosystems and autonomous operations, the product catalog has transformed from a static backend repository into the core strategic engine driving commercial agility, real-time monetization, and AI-driven service orchestration.

September 16, 2026

Preparing BSS and OSS for the Agentic AI Era

Leveraging data federation alongside MCP, A2A protocols and open APIs will enable real-time, autonomous operational decisioning across distributed data sources.

September 2, 2026

Evolving from Billing Platforms to Revenue Platforms

In a market where connectivity is increasingly commoditized and new digital services, partners and AI-driven business models are reshaping telecom, CSPs need to evolve from billing platforms that simply calculate charges to revenue platforms that actively help create, manage and optimize new sources of value.

August 24, 2026

The Critical Role of Customer Management in Driving Telco Sales Automation

In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.

August 18, 2026

Why Faster Product Launches Must Become a Competitive Advantage for Telcos

In an increasingly competitive telecom market, the ability to launch new products and services in days rather than months is becoming one of the most important differentiators for sustained revenue growth.

August 10, 2026

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Press Releases

Netcracker Wins TM Forum Open Innovation Catalyst Award for Cutting-Edge Physical AI Monetization Netcracker, Along with Partners Including AT&T, China Telecom, and OmanTel, Demonstrated How CSPs Can Become the Trusted Intelligence Platform to Scale Physical AI

October 6, 2026

FirstLight Selects Netcracker Digital OSS to Accelerate Fiber Buildout for Growing Customer Base Netcracker Will Support Expedited Fiber Rollout, a Single Source of Truth and the Highest Levels of Data Quality and Decisioning for U.S.-Based Provider of Fiber Optic Services

September 23, 2026

Netcracker Brings Expertise in Unlocking AI-Powered Broadband Growth to SCTE TechExpo26 Netcracker and its Customers Will Provide Thought Leadership on Monetizing Converged Networks and Redefining Customer Experience Using AI-Driven Automation

September 22, 2026

Netcracker and C Spire Unleash the Power of Agentic AI to Transform Revenue Management and Customer Experience U.S.-Based Communications Service Provider Adds New Agentic AI Use Cases, Including Automated Customer Interactions, for Improved Flexibility and Reduced Operational Expenses

September 8, 2026

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

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