Netcracker's Blog: BSS

Billing for AI: Commercializing Complex Ecosystems

As artificial intelligence shifts telecom offerings from static connectivity to dynamic, outcome-based experiences, service providers must modernize their monetization platforms to manage complex AI cost structures while delivering clear, predictable value to customers.

October 26, 2026

The Billing Inflection Point: Why AI Changes the Transformation Case

For CSPs evaluating transformation investments, the opportunity is to think beyond replacing what exists. AI creates a chance to build a commercial foundation that can continuously adapt as services, customers and revenue models evolve.

October 12, 2026

Why Product Catalog Has Become the Most Strategic Application in Telecom

As telecommunications evolves beyond basic connectivity into complex B2B2X ecosystems and autonomous operations, the product catalog has transformed from a static backend repository into the core strategic engine driving commercial agility, real-time monetization, and AI-driven service orchestration.

September 16, 2026

Preparing BSS and OSS for the Agentic AI Era

Leveraging data federation alongside MCP, A2A protocols and open APIs will enable real-time, autonomous operational decisioning across distributed data sources.

September 2, 2026

Evolving from Billing Platforms to Revenue Platforms

In a market where connectivity is increasingly commoditized and new digital services, partners and AI-driven business models are reshaping telecom, CSPs need to evolve from billing platforms that simply calculate charges to revenue platforms that actively help create, manage and optimize new sources of value.

August 24, 2026

The Critical Role of Customer Management in Driving Telco Sales Automation

In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.

August 18, 2026

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Press Releases

Netcracker Showcases Leadership in Driving Business Value for Operators with AI and Automation at FutureNet North America

October 28, 2026

Netcracker Earns Three Frost & Sullivan Best Practices Awards for Industry Leadership and Innovation Analyst Firm Recognizes Netcracker for Excellence Across Global, Asia-Pacific and Global Satellite OSS/BSS Markets

October 21, 2026

Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution

October 13, 2026

Netcracker Wins TM Forum Open Innovation Catalyst Award for Cutting-Edge Physical AI Monetization Netcracker, Along with Partners Including AT&T, China Telecom, and OmanTel, Demonstrated How CSPs Can Become the Trusted Intelligence Platform to Scale Physical AI

October 6, 2026

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

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