Netcracker's Blog: Digital Service
MWC 2019 Journal, Day 1: Experience, Not Technology, is King
With the proliferation of digital technologies, artificial intelligence and automation, it seems technology can enable new levels of speed, but not at the expense of customer experience.
CSPs Must Lay the Groundwork for 5G and IoT Partnerships Now
There is a relatively short window of opportunity for CSPs to deploy effective partner experiences as they enter 5G and IoT markets with partner-driven service strategies.
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
Five Operational Requirements to Make Digital Transformation Successful
Transforming into a digital service provider requires new levels of visibility, centralized analytics strategies and a strong focus on customer experience, among other things.
Survey: Virtualization Adoption Still Lags, but Operators See Potential in B2B Services and Automation
A new Heavy Reading and Netcracker survey of global service providers reveals SDN/NFV services for 5G use cases, SD-WAN and other offerings look to be the most profitable in the next two years.
Press Releases
Events