Netcracker's Blog: Digital Service
MWC 2019 Journal, Day 2: Improved Connectivity and Network Liquidity but Profitable Revenue Models are Still Scarce
The second day of Mobile World Congress 2019 brings about more insight into 5G and cloud networks, but skepticism still remains around realistic revenue models.
MWC 2019 Journal, Day 1: Experience, Not Technology, is King
With the proliferation of digital technologies, artificial intelligence and automation, it seems technology can enable new levels of speed, but not at the expense of customer experience.
CSPs Must Lay the Groundwork for 5G and IoT Partnerships Now
There is a relatively short window of opportunity for CSPs to deploy effective partner experiences as they enter 5G and IoT markets with partner-driven service strategies.
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
Five Operational Requirements to Make Digital Transformation Successful
Transforming into a digital service provider requires new levels of visibility, centralized analytics strategies and a strong focus on customer experience, among other things.
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