Netcracker's Blog: real-time

3 Reasons Voice Control Matters for Service Providers

Voice control will become an important customer interface for support, purchasing and data collection.

February 5, 2018

Netcracker 12's Advanced Analytics

Ari Banerjee breaks down how Netcracker 12’s Advanced Analytics platform helps to create personalized customer interactions.

January 28, 2018

Accelerating New Revenue Growth in B2B With SDN/NFV

Enterprise services are paying dividends as service providers move to virtual services and the cloud.

January 22, 2018

Improving Customer Channel Management

Bob Titus analyzes how to deliver personalized and consistent experiences by interacting with customers dynamically across channels.

January 15, 2018

Netcracker 12's Digital Customer Enablement Layer

Ari Banerjee breaks down how Netcracker 12's Digital Customer Enablement layer acts as an all-encompassing commercial engine.

January 10, 2018

Assessing the State of Digital Transformation

Service providers have come a long way in terms of digitalization, but there's still work ahead before they can fully benefit from transformation programs.

January 10, 2018

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Press Releases

Netcracker Positioned as a Leader in IDC MarketScape: Worldwide Telecom Autonomous Network Operations Solutions 2026 Vendor Assessment

November 3, 2026

Netcracker Showcases Leadership in Driving Business Value for Operators with AI and Automation at FutureNet North America

October 28, 2026

Netcracker Earns Three Frost & Sullivan Best Practices Awards for Industry Leadership and Innovation Analyst Firm Recognizes Netcracker for Excellence Across Global, Asia-Pacific and Global Satellite OSS/BSS Markets

October 21, 2026

Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution

October 13, 2026

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