Netcracker's Blog: real-time

3 Reasons Voice Control Matters for Service Providers

Voice control will become an important customer interface for support, purchasing and data collection.

February 5, 2018

Netcracker 12's Advanced Analytics

Ari Banerjee breaks down how Netcracker 12’s Advanced Analytics platform helps to create personalized customer interactions.

January 28, 2018

Accelerating New Revenue Growth in B2B With SDN/NFV

Enterprise services are paying dividends as service providers move to virtual services and the cloud.

January 22, 2018

Improving Customer Channel Management

Bob Titus analyzes how to deliver personalized and consistent experiences by interacting with customers dynamically across channels.

January 15, 2018

Netcracker 12's Digital Customer Enablement Layer

Ari Banerjee breaks down how Netcracker 12's Digital Customer Enablement layer acts as an all-encompassing commercial engine.

January 10, 2018

Assessing the State of Digital Transformation

Service providers have come a long way in terms of digitalization, but there's still work ahead before they can fully benefit from transformation programs.

January 10, 2018

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Press Releases

Netcracker and C Spire Unleash the Power of Agentic AI to Transform Revenue Management and Customer Experience U.S.-Based Communications Service Provider Adds New Agentic AI Use Cases, Including Automated Customer Interactions, for Improved Flexibility and Reduced Operational Expenses

September 8, 2026

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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