Netcracker's Blog: Real-time
Cloud BSS: Besides Subscription Billing, What Else is There?
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
MWC 2019 Journal, Day 1: Experience, Not Technology, is King
With the proliferation of digital technologies, artificial intelligence and automation, it seems technology can enable new levels of speed, but not at the expense of customer experience.
5G Network Slicing and the Extreme Real-Time Internet
Virtual reality, augmented reality and the tactile internet will be more promising thanks to the emergence of 5G network slicing.
5G NR: New Radio Options Empowering Digital Service Innovation
5G new radio connectivity will empower some of the more exciting 5G use cases that are being discussed, such as industrial automation, immersive AR and VR and more.
The Cable Industry’s Unique Challenges in Optimizing the Customer Experience
Sheryl Kingstone of 451 Research highlights how cable operators can deliver a better customer experience through personalization.
The Importance of the Customer Journey in Cable
As customers become increasingly familiar with digital environments and demand new experiences, service providers need to shift their focus to delivering the best customer journey across all channels.
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