Netcracker's Blog: real-time

Netcracker 12's Customer & Partner Management

Ari Banerjee describes how Netcracker’s offering enables service providers to better understand their customers and engage more effectively with partners.

May 6, 2018

How to Deliver Personalized Customer Interactions and Offerings

Bob Titus highlights how using advanced analytics helps to tailor sales and marketing efforts based on customers’ unique preferences.

May 2, 2018

The New Role of Orchestration

As 5G and IoT services evolve, Ari Banerjee says service providers need to manage devices in a much more automated way.

April 23, 2018

Netcracker Named Sole Leader in NFV MANO for Third Straight Year

GlobalData’s latest assessment identifies NEC/Netcracker’s Ecosystem 2.0, HOM and other offerings as key differentiators contributing to its continued market leadership.

April 18, 2018

Delivering a Digital Services Marketplace

Bob Titus describes what it takes to enable a dynamic, one-stop shopping experience for consumers and enterprises.

April 2, 2018

Key Concerns Clouding 5G’s Future

The highly anticipated 5G will live in the shadows of LTE unless service providers are able to resolve identified difficulties.

March 12, 2018

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Press Releases

Netcracker and C Spire Unleash the Power of Agentic AI to Transform Revenue Management and Customer Experience U.S.-Based Communications Service Provider Adds New Agentic AI Use Cases, Including Automated Customer Interactions, for Improved Flexibility and Reduced Operational Expenses

September 8, 2026

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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