Senior Project Manager
Brussels , BelgiumWe’re building the future of how the world communicates.
Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.
Join us and be part of a team that is not just keeping up with the digital future but is leading the way.
Job Summary
We are seeking a Senior Project Manager to lead complex Business Support Systems (BSS) transformation and delivery programs within a telecommunications environment. The role is responsible for end-to-end management of large-scale BSS initiatives, including billing, CRM, product catalog, order management, charging, customer lifecycle, and digital channels, working across business and technology teams.You will act as the primary owner of delivery, governance, risk management, and stakeholder alignment, ensuring projects are delivered on time, within budget, and to agreed quality standards.
Responsibilities
- Lead end-to-end delivery of complex telecomBSS programs from initiation to go-live and hypercare
- Managescope, schedule, budget, resources, and risks across multiple workstreams
- Act as the primary interface betweenbusiness, IT, vendors, and system integrators
- Oversee delivery ofbilling, CRM, order management, product catalog, and charging solutions
- Establish and runproject governance, executive reporting, and steering committees
- Proactively identify and mitigatedelivery risks, dependencies, and issues
- Ensure quality throughUAT, cutover planning, and production readiness
- Drivevendor performance and contractual milestone delivery
- SupportAgile, hybrid, or waterfall delivery models as required
Skills and Experience
- 8–12+ years of project management experience in telecommunications
- 5+ years delivering large-scale BSS programs
- Proven experience managingsystem integrators and offshore delivery teams
- Track record of successfulbilling or CRM transformations is highly preferred
- Strong understanding of telecom BSS architectures and integrations
- Experience with leading BSS platforms (e.g. Amdocs, Netcracker, Ericsson, Oracle, Salesforce, Zuora, etc.)
- Familiarity with OSS/BSS integration points and APIs
- Knowledge of data migration, legacy decommissioning, and cutover planning
- Expert inproject planning, financial control, RAID management, and reporting
- Strong command ofAgile, Waterfall, and hybrid delivery models
- Excellent executive communication and presentation skills
Education
- A degree in a relative field
#LI-KS1