Putting Automation at the Heart of Future Services Delivery Outcomes
Ari Banerjee highlights the impact of automation on speed to market and desired business outcomes at Deutsche Telekom and Telefónica
Customization is no Longer the Sole Differentiator in BSS
BSS has been under a strain for a long time, and software customization accounts for a large portion of the stress.
How Microservices are Transforming OSS and BSS
The evolution to smaller code sets means faster, more efficient and eventually, continuous upgrade cycles.
Cutting-Edge BSS is Essential to Digital Service Innovation
CSPs are entering a new age as digital platforms for consumer and B2B services become more commonplace.
Boosting Customer Experience with Artificial Intelligence
AI-driven analytics in OSS/BSS enable a wider range of personalization in the customer journey moving forward.
The Software Enhancements Needed to Provide 5G Services
Service orchestration automation and BSS flexibility are of paramount importance as CSPs bring 5G services to the forefront.
Addressing Data Privacy in a 5G World
New devices are being built to standards that allow more gadgets and data to connect to the the internet.
Modern Point of Sale Kiosks Will Require Automated Digital BSS
In order to provide an optimal digital customer experience, customer management and payment functionality must function seamlessly and efficiently in the background
eSIM Adoption is now at a Tipping Point
Customer management and identity becomes a greater priority as the technology creates easier market fluidity and customer movements