Insights

Cable South Media III Agrees to Multi-Year Hosted Managed Services Extension with Netcracker

Cable South Media III has agreed to a multiyear extension of its hosted managed services agreement for Netcracker’s fully hosted order-to-cash solution.

Waltham, MA — August 26, 2014 — 

Netcracker Technology announced today that Cable South Media III has agreed to a multi-year extension of its hosted managed services agreement for Netcracker’s fully hosted order-to-cash solution. This solution supports ordering, provisioning and billing for all of Cable South Media III’s services.

Cable South Media III is a U.S.-based cable operator delivering triple-play services, including pay TV, voice and broadband Internet access to residential and business customers in several southern states. Cable South Media III is a longstanding customer of Netcracker’s fully hosted order-to-cash managed services. This agreement provides Cable South Media III with an expanded scope of professional services and will extend its ongoing managed services agreement with Netcracker for at least another five years.

“For years, Netcracker has been a strong and reliable partner, providing mission-critical aspects of our customer-facing service delivery and billing operations on a fully hosted basis,” said Greg Lathum, Chief Operating Officer at Cable South Media III. “Extending our agreement with Netcracker was the logical choice to maintain the excellent service levels we have experienced during the past several years. Netcracker provides the most reliable foundation on which to operate and grow our business.”

Netcracker’s fully hosted order-to-cash solution provides comprehensive ordering, billing, provisioning and operations management capabilities to CSPs and cable operators worldwide. Its fully hosted managed services operations set industry-wide reliability, flexibility and accuracy standards for supporting mission-critical business operations as well as both legacy and next-generation service offerings.

“We are pleased to continue our support for Cable South Media III’s current and future order-to-cash processes,” said Sylvain Seignour, Vice President Americas at Netcracker. “This extended agreement provides yet another example of how Netcracker is delivering quality, stability and efficiency for our managed services customers as their businesses grow and evolve.”

For more information on Netcracker’s managed services or billing solutions, please contact Juliet Shavit of SmartMark Communications at jshavit@smartmarkusa.com.