Digital BSS

Transform legacy environments into a unified 5G-ready, cloud-native digital ecosystem

Netcracker Digital BSS leverages the power of AI to bring digital services to market quickly.

Enable Digital Business With Cloud-Native BSS

With more than 25 years of BSS success and innovation, Netcracker is the global leader in BSS solutions for more than 250 communications service providers and enterprise customers. Netcracker’s BSS services and solutions help launch new products, collect and grow revenue, expand partner ecosystems and provide world-class customer experiences.

Netcracker Digital BSS automates business processes supporting the entire customer lifecycle from discovery, shopping, ordering and billing through to payment and maintenance. It supports traditional, next-generation and value-added B2B2X services from day one. Digital BSS enables access to new revenue sources in a digital world while accelerating time to launch and scaling new lines of business, such as IoT, 5G, cloud applications and virtualized services.

Digital BSS Components

Enhance omnichannel customer journeys through a consolidated, real-time customer profile, automated quotation and ordering, proactive case management, unified service quality reporting and personalized loyalty programs.

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Fully convergent, carrier-grade charging and billing capabilities for all lines of business.

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Netcracker Sales Management provides comprehensive sales pipeline management, sales forecasting capabilities and improved operations transparency from lead capture to opportunity closure.

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Quick launch of digital services with a large pre-onboarded partner ecosystem and end-to-end partner lifecycle management from onboarding to settlement.

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Centralized management of traditional, digital and partner-based offerings with dynamic product lifecycle management.

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Product Overview Brochure

Netcracker 2020 Product Overview
Netcracker 2020 Product Overview

Netcracker’s comprehensive product suite is designed to help service providers enable the digital lifestyle and innovate the digital enterprise. 

Learn how you can evolve your business and operations with a single platform for digital transformation.