Netcracker's Blog: BSS

Boosting Customer Experience with Artificial Intelligence

AI-driven analytics in OSS/BSS enable a wider range of personalization in the customer journey moving forward.

March 5, 2020

The Software Enhancements Needed to Provide 5G Services

Service orchestration automation and BSS flexibility are of paramount importance as CSPs bring 5G services to the forefront.

February 24, 2020

Addressing Data Privacy in a 5G World

New devices are being built to standards that allow more gadgets and data to connect to the the internet.

February 19, 2020

Modern Point of Sale Kiosks Will Require Automated Digital BSS

In order to provide an optimal digital customer experience, customer management and payment functionality must function seamlessly and efficiently in the background

February 4, 2020

eSIM Adoption is now at a Tipping Point

Customer management and identity becomes a greater priority as the technology creates easier market fluidity and customer movements

January 27, 2020

5G Impact on Content, Media and Advertising Monetization

Mobile Time and Media Spending Shifts Are Key to Driving 5G Innovation

January 22, 2020

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Press Releases

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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