Netcracker's Blog: Customer Experience

4 Key Takeaways From Digital Transformation World 2019

According to TM Forum's annual event this year, the industry is looking more aggressively at cloud, automation, customer experience and strategic roadmaps with respect to digital transformation.

May 28, 2019

B2B Cloud Operations: Vastly Cutting Time-to-Market for Enterprise Customers

The opportunities presented by offering cloud B2B services is encouraging operators to rethink their approach to the network, OSS and BSS in order to accelerate delivery and improve customer experience.

June 10, 2019

How a Common Software Foundation Benefits Today’s Digital Service Providers

Maximizing operational efficiency and automating core processes in the digital economy can be achieved using a common software foundation for BSS and OSS.

June 18, 2019

Monetization Concerns Impeding SDN/NFV Progress

A new approach is needed for operators to quickly roll out virtualization-enabled services with low risk and cost.

June 20, 2019

Bringing SD-WAN Services to Market Effectively

3 Key Considerations to Help Navigate the Steps to Commercialization.

September 19, 2019

Addressing Data Privacy in a 5G World

New devices are being built to standards that allow more gadgets and data to connect to the the internet.

February 20, 2020

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Press Releases

Netcracker and Swisscom Receive 2026 FutureNet Award for Scaling Autonomous Network Operations Award Highlights Successful Joint Blueprint to Scale Autonomous Operations Companywide for Leading Swiss Operator

May 11, 2026

Netcracker Honored With Two Awards for Agentic AI Innovation to Accelerate Telecom Adoption Netcracker’s Pioneering Agentic AI Solution Receives Gold Stevies in Prestigious American Business Awards Program

May 5, 2026

Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026 Netcracker Empowers CSPs to Accelerate Autonomous Operations with Embedded AI Agents That Drive Efficiency and Innovation

April 14, 2026

Rakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japan Rakuten Mobile Continues to Leverage Netcracker’s Next-Generation, Cloud-Ready Digital Business Solution as it Prioritizes Delivery of the Best Customer Experience in the Market

March 31, 2026

DTW 2026

Jun 23, 2026 - Jun 25, 2026

Copenhagen, Denmark

Visit Website

FutureNet North America 2026

Nov 04, 2026 - Nov 05, 2026

NYC, NY

Visit Website

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