Netcracker's Blog: insights-video

Improving Customer Channel Management

Bob Titus analyzes how to deliver personalized and consistent experiences by interacting with customers dynamically across channels.

January 15, 2018

Netcracker 12's Digital Customer Enablement Layer

Ari Banerjee breaks down how Netcracker 12's Digital Customer Enablement layer acts as an all-encompassing commercial engine.

January 10, 2018

Monetizing an Integrated Digital Marketplace

Ari Banerjee explores what it takes to make money, and not just develop new technologies, through SDN/NFV initiatives.

November 27, 2017

Delivering an Adaptive Customer Journey

Bob Titus describes what it takes for service providers to deliver a personalized and flexible customer experience across channels.

September 13, 2017

Optimizing BSS for Digital Transformation

Bob Titus discusses the importance of automating back-end processes to enable new business models and deliver a seamless customer experience.

July 26, 2017

TM Forum Live! Keynote: Valuing Businesses in Today's Digital Economy

Netcracker's Andrew Feinberg, Nick Pomponi of Goldman Sachs and Duarte Begonha of McKinsey & Company discuss digital transformation during a keynote at TM Forum Live! 2017.

July 5, 2017

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Press Releases

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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