Netcracker's Blog: Self-service

How the IoT is Redefining Customer Experience

Service providers need to leverage the IoT to optimize customer experience with innovative capabilities like voice-controlled digital assistants.

May 9, 2017

3 Reasons Voice Control Matters for Service Providers

Voice control will become an important customer interface for support, purchasing and data collection.

February 6, 2018

Key Concerns Clouding 5G’s Future

The highly anticipated 5G will live in the shadows of LTE unless service providers are able to resolve identified difficulties.

March 13, 2018

How to Launch an Expansive Digital Service Portfolio

A unified offering catalog comprised of traditional, virtual and digital services enables one-stop shopping, helping to attract more customers.

March 29, 2018

Delivering a Digital Services Marketplace

Bob Titus describes what it takes to enable a dynamic, one-stop shopping experience for consumers and enterprises.

April 3, 2018

Six Characteristics to Look For in Service Fulfillment Platforms

GlobalData’s evaluation of the service fulfillment market sheds light on its current state and product functionalities service providers should prioritize in order to keep up with evolving customer needs.

May 1, 2018

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Press Releases

Netcracker Honored With Two Awards for Agentic AI Innovation to Accelerate Telecom Adoption Netcracker’s Pioneering Agentic AI Solution Receives Gold Stevies in Prestigious American Business Awards Program

May 5, 2026

Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026 Netcracker Empowers CSPs to Accelerate Autonomous Operations with Embedded AI Agents That Drive Efficiency and Innovation

April 14, 2026

Rakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japan Rakuten Mobile Continues to Leverage Netcracker’s Next-Generation, Cloud-Ready Digital Business Solution as it Prioritizes Delivery of the Best Customer Experience in the Market

March 31, 2026

Netcracker Reinforces Commitment to the U.S. Paralympic Ski & Snowboard Team at Adaptive Spirit 2026 Inspirational Three-Time Paralympic Medalist Andrew Kurka Joins Netcracker at Telecom Networking and Fundraising Event in Vail, Colorado

March 30, 2026

DTW 2026

Jun 23, 2026 - Jun 25, 2026

Copenhagen, Denmark

Visit Website

FutureNet North America 2026

Nov 04, 2026 - Nov 05, 2026

NYC, NY

Visit Website

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