The Convergence of Service Fulfillment and Assurance in Next-Generation OSS
As OSS evolves alongside hybrid, cloud and digital environments, bridging fulfillment and assurance will ease closed-loop operations and enable the delivery of more complex services.
Bringing Enterprise Services to Market Faster: The NaaS Approach
Only NaaS strategies with BSS, OSS and service orchestration alignment will vCPE, SD-WAN and other enterprise service revenue opportunities become viable.
Top 4 IoT Revenue Opportunities for CSPs in the Early 2020s
As the Internet of Things showcases more opportunity, communications service providers must be ready to evolve their service portfolios and business models to capitalize on its promise.
Monetization Concerns Impeding SDN/NFV Progress
A new approach is needed for operators to quickly roll out virtualization-enabled services with low risk and cost.
How a Common Software Foundation Benefits Today’s Digital Service Providers
Maximizing operational efficiency and automating core processes in the digital economy can be achieved using a common software foundation for BSS and OSS.
B2B Cloud Operations: Vastly Cutting Time-to-Market for Enterprise Customers
The opportunities presented by offering cloud B2B services is encouraging operators to rethink their approach to the network, OSS and BSS in order to accelerate delivery and improve customer experience.
Five Critical Benefits of DevOps for Today’s Service Providers
The fast-paced communications market is driving service providers to collaborate more closely with partners using DevOps methodologies in order to increase agility.
Economic Pillars of Next-Generation Managed Services
The financial and operational complexities associated with digital transformation make leveraging managed services a viable option for service providers.
4 Key Takeaways From Digital Transformation World 2019
According to TM Forum's annual event this year, the industry is looking more aggressively at cloud, automation, customer experience and strategic roadmaps with respect to digital transformation.
How Important is Your Relationship With Netcracker?
Hear cable operators RCN and Midco discuss their strategic partnership with Netcracker in today's digital economy.
The Importance of the Customer Journey in Cable
As customers become increasingly familiar with digital environments and demand new experiences, service providers need to shift their focus to delivering the best customer journey across all channels.
5G: The Impact of Small Cell Densification on Service Operations
Using small cells to make cellular networks more dense is becoming a must amidst the demand for quality-of-service expectations associated with 5G.
Cable and the Opportunistic B2B Market
How are cable operators like Midco and RCN addressing the B2B market and meeting new digital enterprise expectations?
Future-Proofing Payment Management for Next-Generation Networks
As the telecom industry moves towards 5G, the ultimate IT end goal must focus on flexibility.
The Cable Industry’s Unique Challenges in Optimizing the Customer Experience
Sheryl Kingstone of 451 Research highlights how cable operators can deliver a better customer experience through personalization.
Asia Pacific Sets Sights on 5G Networks and Services
Operators across the Asia Pacific region are planning for or already deploying 5G environments to make way for the next wave of services and devices.
Success in Customer Experience Requires a Centralized Data Management Strategy
Bringing together data with machine learning and other advanced tools through a comprehensive strategy enable the delivery of superior customer experience.
Securing Sensitive Data in a 5G World of Faster Networks, More Data and More Complexity
Shared responsibility models and endpoint security can better ensure the integrity and protection of internal business and external customer data.
5G NR: New Radio Options Empowering Digital Service Innovation
5G new radio connectivity will empower some of the more exciting 5G use cases that are being discussed, such as industrial automation, immersive AR and VR and more.