Insights

Midco Expands Billing Relationship With Netcracker to Leverage Advanced B2B Billing Capabilities

Netcracker's Revenue Management Solution to Help Midco Bill and Rate Complex B2B Scenarios

WALTHAM, MA — September 19, 2017 — 

Netcracker Technology announced today that Midcontinent Communications (Midco) has expanded and extended its billing relationship to enable more complex billing scenarios for its business customers. Midco will leverage Netcracker's next-generation Revenue Management solution to enhance its ability to offer dynamic pricing options while reducing operational costs.

Midco delivers internet, cable, fixed-line and home automated services to residential and business customers across the Midwestern United States.

Netcracker's solution will enable Midco to bill for a wide range of B2B services, including data center offerings, labor rates, hosted, security and managed WiFi services, dynamic offers targeted to SMB vertical-specific segments, as well as traditional connectivity services through a single platform. The sophisticated billing and rating platform will also help Midco build stronger connections with its business customers by introducing the ability to tailor service bundles.

"Our team takes the responsibility to meet our business customers' diverse connectivity and value-added service needs very seriously, and Netcracker's solution enables us to meet those expectations," said Gary Shawd, Vice President of Information Systems at Midco. "We look forward to continue working with Netcracker, our trusted billing partner, and leveraging its proven solution and expertise to expand our revenue management capabilities."

"Today's evolving digital landscape is giving businesses new opportunities to leverage a wide range of services. This requires service providers to use consolidated, next-generation platforms that support complex billing scenarios," said Rohit Aggarwal, General Manager of North America at Netcracker. "We are excited to expand our relationship with Midco and give it the capabilities it needs to succeed in an increasingly diverse and sophisticated B2B market."

For more information on Netcracker’s Revenue Management solution, please contact Erin O'Reilly at Erin.OReilly@Netcracker.com.

About Netcracker Technology

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

For more information, visit www.netcracker.com.

About Midco

Founded in 1931, Midco is the leading provider of internet and networking, cable TV, phone, data center and managed services, home automation and advertising services in the Upper Midwest. More than 380,000 residential and business customers count on Midco services in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. Midco will deliver advanced gigabit internet technology to most customers by the end of 2017. Visit Midco.com to learn more about Midco and how the company gives back to the communities it serves.

Media Contacts

Erin O'Reilly
Netcracker Technology
+1-781-366-7049
Erin.OReilly@Netcracker.com