Netcracker Technology Named a Leader in Gartner's IRCM for CSPs Magic Quadrant for Third Year in a Row

Netcracker Positioned Highest in Ability to Execute and Furthest for Completeness of Vision in Gartner's 2016 IRCM for CSPs Magic Quadrant.

Netcracker Technology, a global leader in analytics-driven, dynamically adaptable revenue, customer and partner management solutions, announced today that Gartner positioned Netcracker as a Leader in its 2016 "Magic Quadrant for Integrated Revenue and Customer Management for CSPs" 1 (IRCM).

The report evaluated 20 different solution vendors and placed Netcracker Technology in the Leaders quadrant furthest for both Ability to Execute and Completeness of Vision.

Netcracker customer Mariano Moreno Vera, Head of IT Transformation at Telefónica Business Solutions, said, "Our evolution into a true digital service provider begins with leveraging consolidated and unified business systems across both our revenue and customer management domains. Netcracker's technical capabilities and professional services have given us the opportunity to bring dozens of different operating countries under a single solution, allowing us to deliver the best possible customer experience and reduce the time it takes to bring new services to market."

"We believe Netcracker's positioning in the Leaders quadrant for the third year in a row showcases our long-term, strategic relationships with our customers," said Andrew Feinberg, President and CEO of Netcracker. "Our unparalleled success in delivering mission-critical solutions in the IRCM space enables service providers to prepare for their transformation into digital service providers."

Gartner's Magic Quadrant for Integrated Revenue and Customer Management for CSPs evaluates "solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions."

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For more information on Netcracker’s solutions and services, please contact Joanna Larivee at

About Netcracker Technology

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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Media Contacts

Erin O’Reilly
Netcracker Technology


1Gartner "Magic Quadrant for Integrated Revenue and Customer Management for CSPs" by Norbert J. Scholz, Jouni Forsman and Amresh Nandan, 17 October 2016.


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