Netcracker Receives 4 Pipeline Innovation Awards at Digital Transformation World 2019

Netcracker Recognized for Innovations in BSS, Customer Experience, Cloud Technologies and Managed Services

WALTHAM, MA  May 14, 2019 — Netcracker Technology announced today that it has received four 2019 Innovation Awards from Pipeline magazine. The awards were for:

  • Innovation in BSS
  • Innovation in Customer Experience
  • Innovation in Cloud Technologies
  • Innovation in Managed Services

With its market-leading portfolio of solutions and services, Netcracker is driving large-scale digital transformations around the world. Netcracker has an unbroken delivery track record and continues to leverage best practices and market-leading innovations to transform communications service providers and accelerate the success of their digitalization programs.

Pipeline is happy to see Netcracker recognized in the 2019 Pipeline Innovation Awards for its remarkable innovations across BSS, cloud, customer experience and managed services,” said Scott St. John, Managing Editor at Pipeline. “Each year, Pipeline’s Innovation Awards are exclusively judged by an external panel of technical executives from service provider and analyst companies who buy, use and recommend innovative technology products. Winning in these categories underscores Netcracker’s continued technical advancements by prominent industry stakeholders and illustrate the company’s ability to leverage innovative technologies and services to accelerate the most advanced transformation programs around the world.”

Netcracker’s Cloud BSS solution was recognized for innovation in BSS. It helps service providers to achieve their digital transformation objectives. Netcracker Cloud BSS reduces time-to-market for new digital services; enables new, partner-driven business models; and provides the capabilities service providers need to succeed in large-scale digitalization and network transformation programs that lay the foundation for complex services like 5G and IoT.

For innovation in customer experience, Pipeline recognized Netcracker’s Digital Customer Experience solution, which simplifies and transforms the way service providers interact with customers by creating an integrated, cross-channel experience and using state-of-the-art sales capabilities. It is designed with a “digital-first” approach, which focuses on integrating new digital channels into existing ecosystems in order to support new products and services. By using Netcracker’s AI-driven, cloud-native solution, service providers can reduce time-to-market for new digital services and increase sales efficiency, keeping customers more satisfied with their experiences across channels and increasing revenue.

As the industry’s first full-stack SDN/NFV and IT solution available as a service from any cloud environment, Netcracker Business Cloud, which won the Innovation in Cloud Technologies award, is built on a cloud-native platform. The solution helps operators of all sizes launch new cloud services while reducing IT and operations costs.

Netcracker’s Managed Services bring together decades of proven operational excellence with new, innovative methodologies, best practices and tools. Netcracker’s suite of services brings together a wide range of professional services from the very early stages of customer engagement, from initial consulting to a wide spectrum of hosting and outsourcing options.

“We want to thank Pipeline for recognizing Netcracker as a leader across the board in everything from BSS to managed services,” said Ari Banerjee, Vice President of Strategy at Netcracker. “We are committed to providing service providers with the best possible offerings and capabilities. These awards underscore that commitment as well as our ability to evolve alongside changing customer expectations in the digital economy.”

About Netcracker Technology

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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Media Contacts

Erin O’Reilly
Netcracker Technology
+ 1-781-366-7049

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