Service & Network Automation
Transform operations and maximize agility with AI-driven automation across multi-technology and multivendor environments
Netcracker Service & Network Automation
Netcracker Service & Network Automation helps CSPs run a successful digital business through flexible, on-demand services while maintaining consistently high service quality. The solution provides centralized, end-to-end management of both traditional and new dynamic services and slices across multi-technology, multidomain and multivendor networks.
Netcracker automates every aspect of cross-domain and domain-specific services and networks – from design and deployment to lifecycle management, optimization and closed-loop assurance – leveraging AI/ML, GenAI and data analytics to maximize automation. The platform supports standard models and Open APIs, which provide seamless integration with third-party systems and accelerate time to market.

The technology-agnostic Netcracker Service & Network Automation includes a set of pre-configured assets, creating the foundation for every domain and cross-domain orchestration solution with intent-driven automation for 5G, fiber, satellite, broadband and other network and service domains.
Netcracker Domain Orchestration solutions facilitate autonomous operations, enabling the delivery of on-demand digital services and slices with optimal performance, security and cost efficiency, helping operators maximize service quality, deliver premium customer engagement and expand their business into new markets.
Service and Network Automation Products and Solutions

Service Automation
Scale dynamic digital services with seamless delivery and unmatched quality.
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Network Automation
Transform your network operations for unmatched agility and cost efficiency.
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Intelligent Operations Automation
Explore our solutions, which bring new levels of automation and agility to your network and services.
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Netcracker AI & Data Analytics
Netcracker AI/GenAI & Data Analytics convert data into intelligence to improve decision-making, elevate customer experience and significantly enhance productivity.
Read MoreCustomer Wins
Swisscom Expands Autonomous Networking With Netcracker for B2B Domain
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Netcracker and Swisscom Win TM Forum Excellence Award for Pioneering Autonomous Operations Program
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Netcracker and e& UAE Win Excellence in Service Orchestration Awards From FutureNet
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C Spire Leverages Netcracker’s GenAI Capabilities for Improved Customer Experience and Operational Efficiency
Read MoreIndustry Recognition
2025 Glotel Awards: MVNO Solution of the Year
2025 Glotel Awards: Best Application of Agentic AI
2025 Fierce Innovation Awards: Customer Engagement Innovation
2025 The Fast Mode 100 Solution Providers
Analyst Reports
Developing an Optimum Agentic Architecture
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The Profound Impact of Agentic AI on Telecom
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Swisscom Autonomy Blueprint - Successful Transformation With Netcracker
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IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment
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