BSS
Netcracker at MWC 2026: A Bold Vision for Agentic AI and the Future of Telecom
Mobile World Congress (MWC) Barcelona is once again setting the stage for the most forward-thinking ideas in connectivity, intelligence and digital transformation. And, once again, Netcracker Technology is front and center with innovations that signal a new era for telecom operators.
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Artificial Intelligence for Telcos? Experts Discuss Applications, Impact and Possible Barriers
May 31, 2023
Thanks to ChatGPT, the hype around Artificial Intelligence (AI) has gone through the roof. So how should the telco sector think about the technology? Is it all about customer experience? Or should CSPs apply AI to networks and infrastructure first? Netcracker's Head of Strategy & Portfolio Marketing Sue White joined a TM Forum debate on the topic.
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On Video: Zain KSA on its Rapid Rollout of 'Transformative' 5G
May 25, 2023
Maha Ibrahim AlQernas, VP of Business and Fulfillment at Zain KSA, discusses the company's 5G rollout and partnership with Netcracker.
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CSPs at the Crossroads: Should Telcos Drive Towards ‘More Connectivity Value’ or Accelerate Into ' New Value’?
May 17, 2023
What’s the best way to become a future-proofed telco? There are no easy or obvious answers, but plenty of opinions. At TM Forum's Digital Transformation World Asia event, Netcracker's Head of Strategy and Portfolio Marketing, Sue White, joined a panel offering insights into the topic.
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CSPs Can Play a Central Role in the $5 Trillion Metaverse Economy. But Will They?
April 21, 2023
Experts believe immersive digital worlds will form the next iteration of the internet. Can telcos help shape this new metaverse era – or will they merely be the 'pipes' that transport the data?
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On Video: Virgin Media Talks Digital Transformation - Have a Good Cultural Fit and be Wary of ‘Scope Creep’
April 5, 2023
José Luis Carrizo, CIO B2B IT at Virgin Media O2, discusses the company's B2B digital transformation journey and its partnership with Netcracker, as well as lessons learned throughout the process.
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BSS
Netcracker's BSS Insights focuses on innovation in the digital BSS market, including revenue management, customer journey management, configure price quote and more.
Popular BSS Blogs
The Critical Role of Customer Management in Driving Telco Sales Automation - Part 1
February 5, 2026
In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.
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Solution Spotlight: Netcracker Intelligent Customer Experience
January 28, 2026
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