OSS
Digital Marketplaces: Seizing the B2B2X Opportunity
CSPs can capture significant B2B2X revenue by launching digital marketplaces that bundle connectivity with partner services, but legacy infrastructure lacks the flexibility to quickly create seamless customer experiences.
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On Video: Virgin Media Talks Digital Transformation - Have a Good Cultural Fit and be Wary of ‘Scope Creep’
April 5, 2023
José Luis Carrizo, CIO B2B IT at Virgin Media O2, discusses the company's B2B digital transformation journey and its partnership with Netcracker, as well as lessons learned throughout the process.
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On Video: du Talks About How to Build a 5G Network – and Then Monetize It
April 4, 2023
Karim Benkirane, CCO at du, discusses the company's transformation journey and the selection of Netcracker as a partner throughout the process to ensure the latest technology and capabilities are delivered to customers.
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On Video: Senior Telco Execs Discuss Their Transformation to Techcos
February 17, 2023
What are the most significant barriers when transitioning from a telco to a techco? Are they technical? Cultural? Procedural? Netcracker spoke with its customers to find out.
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Interview with Eva Slattery from VMO2
January 12, 2023
Eva Slattery, Director of Accelerate Transformation Programme at Virgin Media O2, discusses the status of the company's digital transformation, as well as its relationship with Netcracker Technology and lessons learned from the transformation experience.
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CxOs Reflect on How the 5G Era Demands New Network and IT Environments
December 15, 2022
Digital transformation projects are sweeping the world. Enterprises in every sector, including telecommunications, are looking for ways to replace both internal and customer-facing analogue processes.
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OSS
Netcracker Insights on operations support systems (OSS) highlights trends in the market and how businesses can leverage new, cloud-based technologies to improve efficiency and performance.
Popular OSS Blogs
Clearing the Obstacles to Broader MVNO Adoption for Telcos and Their Partners
December 5, 2025
Telcos and their MVNO partners often face challenges like high costs and complex technical requirements during the deployment process. Netcracker's MVNO Cloud Solution addresses these obstacles, providing a path to quickly realize growth potential.
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Transforming Customer Experience in Telecom
November 20, 2025
Telecom providers today face a critical challenge: customers expect seamless, personalized experiences across every touchpoint, but outdated systems and disconnected data make this a challenge to deliver. Netcracker Intelligent Customer Experience Solution changes the game with AI-powered technology that unifies operations and transforms customer engagement.
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