OSS
Netcracker at MWC 2026: A Bold Vision for Agentic AI and the Future of Telecom
Mobile World Congress (MWC) Barcelona is once again setting the stage for the most forward-thinking ideas in connectivity, intelligence and digital transformation. And, once again, Netcracker Technology is front and center with innovations that signal a new era for telecom operators.
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On Video: Ari Banerjee Discusses Leveraging GenAI to Improve Customer Experience
December 17, 2024
In this interview with TM Forum, Ari Banerjee, Chief Strategy Officer, explains how digital transformation and GenAI can improve customer experience, as well and the importance of security and sustainability.
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On Video: Bob Titus Discusses the Importance of Security in the Telecom Industry
December 9, 2024
Bob Titus, CTO at Netcracker, discussed the importance of security in the telecom industry and how Netcracker is protecting its customers in the wake of increasingly sophisticated cyberattacks.
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On Video: Andrew Feinberg on Harnessing the Power of AI to Benefit Society
December 4, 2024
Netcracker Chairman and CEO Andrew Feinberg discussed the power and potential of AI and GenAI during a keynote presentation at GITEX Global 2024.
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Ari Banerjee, SVP of Strategy, Discusses AI, Security and Digital Transformation
November 15, 2024
In this interview with Telecom Review, Ari Banerjee, SVP of Strategy, shares Netcracker's focus on privacy and security for customers, its commitment to sustainability and the role of AI and GenAI in digital transformation.
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Using GenAI to Improve Customer Experience
October 23, 2024
In today’s increasingly competitive environment, a focus on improving customer experience can set operators apart. Incorporating GenAI can help.
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OSS
Netcracker Insights on operations support systems (OSS) highlights trends in the market and how businesses can leverage new, cloud-based technologies to improve efficiency and performance.
Popular OSS Blogs
The Critical Role of Customer Management in Driving Telco Sales Automation - Part 1
February 5, 2026
In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.
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Solution Spotlight: Netcracker Intelligent Customer Experience
January 28, 2026
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