Netcracker's Blog: BSS

Why Cable MSOs Need Advanced Customer Journey Management Today

Several imminent trends for the cable market should pressure operators to build a more coherent customer journey management strategy.

July 17, 2018

Blockchain as a Strategy for OSS/BSS and Beyond

Bringing blockchain into the telecom market to enhance OSS and BSS seems to present numerous opportunities, although doing so is still in the early phases.

July 19, 2018

Contextualized, Personalized, Prioritized: The Foundations of a Better Customer Experience

Delivering a superior customer experience requires insight, data management and realistic objectives.

July 24, 2018

Making 5G Service Operations a Reality

Ari Banerjee discusses how to bring 5G into reality by automating service management, understanding complex SLAs and solving monetization challenges.

July 25, 2018

Prioritizing the Service Provider’s Long-Term Strategic Vision

While digital transformation is the current buzzword, realistic service providers must balance business, operations and technology transformation.

July 31, 2018

5 Aspects of a Carrier-Grade CPQ Solution

There are many characteristics to look for in a configure price quote (CPQ) solution, especially in today's digital and highly connected environment.

August 2, 2018

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Press Releases

NEC Completes Acquisition of CSG Systems; Netcracker to Lead Combined Business Customers Will Benefit From an Enhanced Portfolio Supporting Innovative Business Models, AI-Driven Operations and Superior Digital Experiences

May 14, 2026

Netcracker and Swisscom Receive 2026 FutureNet Award for Scaling Autonomous Network Operations Award Highlights Successful Joint Blueprint to Scale Autonomous Operations Companywide for Leading Swiss Operator

May 11, 2026

Netcracker Honored With Two Awards for Agentic AI Innovation to Accelerate Telecom Adoption Netcracker’s Pioneering Agentic AI Solution Receives Gold Stevies in Prestigious American Business Awards Program

May 5, 2026

Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026 Netcracker Empowers CSPs to Accelerate Autonomous Operations with Embedded AI Agents That Drive Efficiency and Innovation

April 14, 2026

DTW 2026

Jun 23, 2026 - Jun 25, 2026

Copenhagen, Denmark

Visit Website

FutureNet North America 2026

Nov 04, 2026 - Nov 05, 2026

NYC, NY

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